Home Instead
Home Instead is a home care agency in Cowes, Isle of Wight (PO31 7AD). It holds a CQC rating of Outstanding.
About Home Instead
We at Home Instead are proud to provide compassionate home care across Cowes and the wider Isle of Wight, supporting older people and adults to live well in the place they love most: their own home. Based in the heart of the Cowes community, our team travels throughout the local area to bring personalised care directly to our clients' doorsteps. Being rooted in this close knit Isle of Wight town means we understand the rhythms of local life, the value of a familiar face at the door, and the reassurance families feel knowing their loved one is supported by carers who genuinely know the community. Our care is shaped around each individual. We specialise in older person care and home care, whilst also offering skilled support for people living with dementia, mental health needs, physical disabilities, and visual or hearing impairments. We also support younger adults who benefit from tailored care at home. In practice, this means we take the time to understand each person's preferences, routines and life story, matching them with carers who share compatible interests and personalities. For families, this brings the peace of mind that comes from consistency, continuity and genuine relationships, rather than a rotating list of unfamiliar visitors. Whether a loved one needs a little companionship and help around the home, personal care to start and end the day comfortably, specialist dementia support delivered with patience and understanding, or more complex assistance with mobility and sensory needs, we adapt our approach to what matters most to them. Families are always welcomed as partners in care, kept informed and involved every step of the way. We are proud to be rated Outstanding overall by the Care Quality Commission, following our most recent inspection in December 2021. Inspectors also awarded us Outstanding ratings for being Caring and Well led, with Good ratings across Safe, Effective and Responsive. This recognition reflects what we strive for every day: care delivered with warmth, kindness and dignity, led by a team committed to doing the very best for the people we support. An Outstanding rating is the highest possible judgement the CQC can award, and it is a standard we work hard to uphold with every visit. Choosing care for someone you love is one of the most important decisions a family can make, and we understand it is rarely straightforward. If you are exploring home care options in Cowes or elsewhere on the Isle of Wight, we would be delighted to have a gentle, no pressure conversation about what your family needs. Whatever the next step looks like, we are here to listen, to guide and to help you find the right way forward.
Care provided at Home Instead
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 December 2021
Read the full inspection report on the CQC website.
Common questions about Home Instead
Where is Home Instead located?
Home Instead is a home care agency based in Cowes, Isle of Wight (PO31 7AD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Instead provide?
Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Home Instead's CQC rating?
Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 14 December 2021. You can read the full CQC report from the link on this page.
Does Home Instead provide dementia care?
Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Instead
Can they support someone living with dementia at home?
Yes. Yes. Home Instead is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Instead covers roughly 10 miles from Cowes.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Home Instead has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Home Instead. Actual fees depend on the room, the level of care and how it is funded.
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