Say Care
Say Care is a home care agency in Freshwater, Isle of Wight (PO40 9UH). It holds a CQC rating of Good.
About Say Care
We at Say Care are proud to provide compassionate home care across Freshwater and the wider Isle of Wight, supporting people to live well and safely in the place they know best: their own home. Our dedicated team brings warmth, dignity and skilled support to every visit, whether someone needs a helping hand with daily routines or more specialised care. Based in the beautiful coastal community of Freshwater, we are well placed to reach individuals and families throughout the surrounding villages and towns of the West Wight area. Operating from the PO postcode region, our local roots mean we understand the rhythm of island life and the importance of familiar surroundings to those we support. Home is more than a place; it is comfort, memory and identity, and we work hard to help residents continue enjoying it on their own terms. Our care is shaped around the individual. We support older people who value a little extra help to maintain their independence, as well as younger adults seeking tailored assistance to live the life they choose. For those living with dementia, we offer patient, person centred support that focuses on reassurance, routine and meaningful connection, helping families feel confident that their loved one is in understanding hands. We also support people with learning disabilities and autism, taking time to learn each person's preferences, communication style and goals so that the care provided feels right, respectful and enabling. For individuals living with a physical disability, our team assists with mobility, personal care and the practical tasks that make everyday living easier and safer. In practice, this means our care can range from companionship visits, medication prompts and help with meals through to more comprehensive personal care and support with complex needs. We work in close partnership with families, healthcare professionals and the wider community, ensuring that care plans evolve as circumstances change and that loved ones are kept informed and involved every step of the way. Families can take genuine reassurance from our most recent Care Quality Commission inspection, where we were rated Good overall. We achieved a Good rating across every domain assessed: Safe, Effective, Caring, Responsive and Well led. This independent recognition reflects the standards we hold ourselves to every day, from the safety of the support we deliver to the kindness shown by our carers, the responsiveness of our planning and the strength of our leadership. Choosing care for someone you love is one of the most important decisions a family can make, and we understand how much thought, emotion and hope goes into that choice. If you are exploring home care in Freshwater or the surrounding Isle of Wight communities, we warmly invite you to get in touch with our team. We will listen carefully, answer your questions honestly and help you understand how thoughtful, personalised support at home could make a real difference to someone you love.
Care provided at Say Care
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 December 2021
Read the full inspection report on the CQC website.
Common questions about Say Care
Where is Say Care located?
Say Care is a home care agency based in Freshwater, Isle of Wight (PO40 9UH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Say Care provide?
Say Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Say Care's CQC rating?
Say Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 December 2021. You can read the full CQC report from the link on this page.
Does Say Care provide dementia care?
Yes. Say Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Say Care
Can they support someone living with dementia at home?
Yes. Yes. Say Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Say Care Limited covers roughly 10 miles from Freshwater.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Say Care Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Say Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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