Human Support Group - Durham
Human Support Group - Durham is a home care agency in Peterlee, County Durham (SR8 2RR). It holds a CQC rating of Good.
About Human Support Group - Durham
Human Support Group in Durham supports people in their own homes in Peterlee and across County Durham. We work with older people, adults living with dementia, people managing mental ill health, adults with physical disabilities, people with sight or hearing loss and younger adults. Home care only works when the same faces keep turning up when they said they would. We plan our rounds by area so carers are not driving half the county between calls, we keep the team going into a household small, and we tell people in advance when a familiar carer will be away rather than sending somebody unannounced. The work covers washing and dressing, medication prompted or given safely, meals people actually want, shopping, laundry and housework, help to get out to appointments and to see people, and genuine company for those who might otherwise go days without a conversation. For those living with dementia we hold the routine steady and take our time, because hurry is what unsettles people most. Our carers train before they work alone, are supervised in people's homes afterwards and are expected to raise anything that worries them the same day rather than saving it for a review. Our most recent inspection by the Care Quality Commission rated us good overall. If you are weighing up care at home in County Durham, please ring and we will come out and talk it through.
Care provided at Human Support Group - Durham
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 September 2023
Read the full inspection report on the CQC website.
Local care news in County Durham
More local care news for County Durham
Common questions about Human Support Group - Durham
Where is Human Support Group - Durham located?
Human Support Group - Durham is a home care agency based in Peterlee, County Durham (SR8 2RR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Human Support Group - Durham provide?
Human Support Group - Durham is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Human Support Group - Durham's CQC rating?
Human Support Group - Durham is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 September 2023. You can read the full CQC report from the link on this page.
Does Human Support Group - Durham provide dementia care?
Yes. Human Support Group - Durham supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Human Support Group - Durham
Can they support someone living with dementia at home?
Yes. Yes. Human Support Group Limited - Durham is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Human Support Group Limited - Durham covers roughly 10 miles from Peterlee.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Human Support Group Limited - Durham has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Human Support Group Limited - Durham. Actual fees depend on the room, the level of care and how it is funded.
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