Care Homes in Morden

Morden has 10 CQC registered care homes. 10 are rated Good. 7 of the 10 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Getting a residential place in Morden arranged

Families rarely arrive at this point with much warning, and the process can feel opaque from the outside. In truth it follows a settled sequence, and understanding that sequence lets you push things along rather than wait to be told what happens next.

Why the assessment comes first

Anyone who appears to need care and support has a right to a free assessment of their needs, and it is worth having even when a family intends to pay privately, because it records what help is required in a form that homes recognise. London Borough of Merton Adult Social Care is the authority responsible for carrying out that assessment for people living in Morden, and for the financial assessment that decides who meets the cost. Expect questions about washing, dressing, eating, medication, mobility, memory and how safe the person is when alone. Anyone giving regular unpaid support should ask for a carer assessment of their own, which is a separate right.

Fees, thresholds and top up payments

Residential fees across London run above the national picture, and each home sets its own rate according to the room, the support required and how the place has been arranged. Where capital falls below the national threshold, the local authority may fund part of the fee, with the resident contributing an assessed amount from pension and other income. A room priced above the rate the authority will pay calls for a third party top up, which must come from someone other than the resident and has to be sustainable for the length of the stay. Ask every home for its fees in writing, and ask specifically what is excluded, since hairdressing, chiropody, newspapers and outings are often charged separately.

Deciding which of the ten homes suits

What the ratings can tell you

With nine homes rated Good, the reports are best used to draw out differences rather than to sound alarms. The sections on staffing, medicines and whether residents have any real say in their day are where one Good home separates itself from another. Note the date of each inspection as well, because a change of manager can shift a home considerably in either direction. The one provider without a rating simply has no published judgement yet, so what you observe and what the manager can evidence carry more weight there.

Size, setting and daily life

The homes listed for Morden include Manor House Residential Home, Ashbrook House, North View, Sunlight House and Harvelin Park Residential Home, and they are not interchangeable. Some are large enough to run a full programme of activities and offer plenty of company, while smaller houses suit a person who finds a busy lounge exhausting. Think about which the person themselves would pick, and about how easily relatives can get there, since regular visits do more for wellbeing than almost anything else.

What a useful visit looks like

Go at a mealtime, and pay attention to residents who cannot easily speak up, because how staff treat them tells you what the culture really is. Ask how long the manager has been in post, what staff turnover looks like, how the home responds when someone becomes frailer, and how families are told about falls or infections. Ask what a typical Sunday involves. Then come back a second time, at a different hour, before you commit.

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