Imber House

Imber House is a residential care home in Lowestoft, Suffolk (NR33 0BH). It holds a CQC rating of Good.

About Imber House

Imber House is a residential care home in Lowestoft. We support older people and younger adults, including people with a learning disability, autistic people and people living with a mental health condition. The people who live here have their own rooms and a genuine say in how the house runs, from what is on the shopping list to what happens at the weekend. Support is there for what needs it and stays out of the way of what does not, because independence is easily eroded by care that means well and does too much. We put a great deal of effort into communication. Nearly every difficulty in this kind of support comes back to somebody not being understood, so we learn how each person tells us what they want, in whatever form that takes, and we make sure the whole team can read it. Where somebody is unsettled, we look first at what we might change about the environment or our own approach. For people whose mental health fluctuates, we adjust to how somebody is rather than to what a plan says they should be. Some weeks the achievement is a busy and sociable week; other weeks it is getting through the day, and both are treated with the same respect. Respite stays are available for planned family breaks. Our most recent overall rating from the Care Quality Commission is Good. You are welcome to visit and see the house as it usually is.

Care provided at Imber House

Read the full inspection report on the CQC website.

Common questions about Imber House

Where is Imber House located?

Imber House is a residential care home in Lowestoft, Suffolk, NR33 0BH. You can view its exact location and get directions from the map on this page.

What type of care does Imber House provide?

Imber House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Imber House's CQC rating?

Imber House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 December 2018. You can read the full CQC report from the link on this page.

Does Imber House offer respite or short-term care?

Yes. Imber House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Imber House

Can Mum or Dad stay here if their dementia gets worse?

No. Imber House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Imber House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Imber House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Imber House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Imber House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Imber House. Actual fees depend on the room, the level of care and how it is funded.

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