Harleston House
Harleston House is a residential care home in Lowestoft, Suffolk (NR32 4HX). It holds a CQC rating of Outstanding.
About Harleston House
Here at Harleston House, we provide residential care for older people in the heart of Lowestoft, Suffolk. Our home supports people living with dementia, those with physical disabilities, and individuals who need a shorter stay through respite care. Whether someone is moving in permanently or joining us for a period of rest and recovery, we aim to make sure every person feels genuinely at home from the moment they arrive. We are proud to hold an Outstanding rating from the Care Quality Commission, which reflects the effort and commitment that runs through everything we do here. That recognition means a great deal to us, but what matters more is hearing from residents and families that they feel listened to, respected and well looked after day to day. Life at Harleston House is built around the individual. We take time to understand each person's history, preferences and routines, because good care is not one size fits all. For those living with dementia, we know how important familiarity and consistency are, and we work hard to create an environment that feels calm, safe and supportive. For residents with physical disabilities, we focus on enabling independence wherever possible while providing the right level of practical assistance. Families are always welcome here. We believe that the people who know our residents best are an important part of how we care for them, and we encourage open, honest communication at every stage. Lowestoft is a community we are proud to be part of, and many of our residents have strong ties to this part of Suffolk. Being rooted in the local area means we understand what matters to the people we support. If you would like to find out more about Harleston House or arrange a visit, we would love to hear from you.
Care provided at Harleston House
- Older person care
- Dementia care
- Physical disability support
- Respite care
- Last CQC inspection: 17 January 2019
Read the full inspection report on the CQC website.
Common questions about Harleston House
Where is Harleston House located?
Harleston House is a residential care home in Lowestoft, Suffolk, NR32 4HX. You can view its exact location and get directions from the map on this page.
What type of care does Harleston House provide?
Harleston House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.
What is Harleston House's CQC rating?
Harleston House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 17 January 2019. You can read the full CQC report from the link on this page.
Does Harleston House provide dementia care?
Yes. Harleston House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Harleston House offer respite or short-term care?
Yes. Harleston House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Harleston House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Harleston House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Harleston House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Harleston House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Harleston House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Harleston House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Harleston House. Actual fees depend on the room, the level of care and how it is funded.
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