Carlton Hall Residential Home and Village

Carlton Hall Residential Home and Village is a residential care home in Lowestoft, Suffolk (NR33 8BL). It holds a CQC rating of Good.

About Carlton Hall Residential Home and Village

Carlton Hall Residential Home and Village sits near Lowestoft and cares for people from across the Suffolk coast and the Waveney valley. We support older people and younger adults, including residents living with dementia, and we offer respite stays alongside permanent places. We are fortunate in our setting and we use it. Grounds that people can actually walk in, fresh air and space make a real difference to how a day feels, and we get residents outside whenever the weather allows. Inside, we aim for a household rather than a facility: breakfast when people are ready, meals worth sitting down for, an alternative always available and time in the day for a proper conversation. Dementia care here begins with life history. A resident's working life, their family, their habits and what has always comforted them guide how we support them far better than any general approach could. When someone becomes distressed we look for the specific cause rather than reaching for a routine answer. Respite stays give family carers genuine rest and give guests a real welcome into the life of the place rather than a spare bed. The Care Quality Commission rated us good at our most recent inspection, and we keep asking residents and relatives what could be better. Please come and visit on an ordinary day. It tells you far more than anything written down.

Care provided at Carlton Hall Residential Home and Village

Read the full inspection report on the CQC website.

Common questions about Carlton Hall Residential Home and Village

Where is Carlton Hall Residential Home and Village located?

Carlton Hall Residential Home and Village is a residential care home in Lowestoft, Suffolk, NR33 8BL. You can view its exact location and get directions from the map on this page.

What type of care does Carlton Hall Residential Home and Village provide?

Carlton Hall Residential Home and Village is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Carlton Hall Residential Home and Village's CQC rating?

Carlton Hall Residential Home and Village is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 July 2022. You can read the full CQC report from the link on this page.

Does Carlton Hall Residential Home and Village provide dementia care?

Yes. Carlton Hall Residential Home and Village supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Carlton Hall Residential Home and Village offer respite or short-term care?

Yes. Carlton Hall Residential Home and Village offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Carlton Hall Residential Home and Village

Can Mum or Dad stay here if their dementia gets worse?

Yes. Carlton Hall Residential Home and Village is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Carlton Hall Residential Home and Village is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Carlton Hall Residential Home and Village offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Carlton Hall Residential Home and Village supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Carlton Hall Residential Home and Village has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Carlton Hall Residential Home and Village. Actual fees depend on the room, the level of care and how it is funded.

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