Alandale Residential Home
Alandale Residential Home is a residential care home in Dover, Kent (CT16 3JB). It holds a CQC rating of Requires Improvement.
About Alandale Residential Home
We at Alandale Residential Home offer dedicated older person care in the heart of Dover, Kent, providing a warm and welcoming place that residents are proud to call home. As a residential care home set within this historic coastal town, we combine the comfort of familiar surroundings with the reassurance of attentive, around the clock support. Nestled within the CT postcode area of Dover, our home benefits from the gentle pace and community spirit that this part of the South East is known for. The town itself offers a beautiful blend of seaside charm and rich heritage, and our setting allows residents to feel firmly connected to the local area whilst enjoying a peaceful, homely environment. We have created spaces that feel personal rather than institutional, where residents can relax, socialise, or simply enjoy a quiet moment in comfortable surroundings. Our specialism lies in residential care for older people, and this focus shapes everything we do. For residents, that means support with the everyday tasks that may have become more difficult over time, delivered with kindness, dignity, and respect for individual routines and preferences. For families, it means peace of mind, knowing that a loved one is in a setting where companionship, nourishing meals, personal care, and meaningful daily activity are all part of life. We take time to understand each person who joins us, their history, their interests, and the small details that make them who they are, so that the care we provide always feels personal. We believe that good residential care is built on trust, and we work hard to maintain open and honest communication with families. Whether it is sharing updates, welcoming visitors, or involving relatives in decisions about care, we see families as valued partners in the wellbeing of their loved ones. Following our most recent CQC inspection in February 2023, Alandale Residential Home received an overall rating of Requires Improvement. We are proud that the inspectors recognised our team as Good in three important areas: Effective, Caring, and Responsive. These ratings reflect the genuine warmth of our staff, the quality of the support residents receive, and our commitment to listening and adapting to individual needs. We acknowledge that the Safe and Well-led domains were identified as needing improvement, and we have taken this feedback seriously. It has informed a clear and ongoing programme of development as we work to strengthen every aspect of our home and ensure that the standards across all areas match the quality of care our residents already experience day to day. Transparency matters to us, and we believe families deserve a full picture when choosing a care home. We are committed to learning, growing, and demonstrating continued progress, and we welcome conversations about the steps we are taking. Choosing a care home is one of the most important decisions a family can make, and we understand the questions and emotions that come with it. If you are exploring options for a loved one in Dover or the wider Kent area, we would be delighted to hear from you. Please get in touch to arrange a visit, meet our team, and see for yourself the caring community we have built at Alandale Residential Home. We are here to listen, to answer your questions, and to help you feel confident in the next step.
Care provided at Alandale Residential Home
- Older person care
- Respite care
- Last CQC inspection: 24 November 2017
Read the full inspection report on the CQC website.
Common questions about Alandale Residential Home
Where is Alandale Residential Home located?
Alandale Residential Home is a residential care home in Dover, Kent, CT16 3JB. You can view its exact location and get directions from the map on this page.
What type of care does Alandale Residential Home provide?
Alandale Residential Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Alandale Residential Home's CQC rating?
Alandale Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 November 2017. You can read the full CQC report from the link on this page.
Does Alandale Residential Home offer respite or short-term care?
Yes. Alandale Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Alandale Residential Home
Can Mum or Dad stay here if their dementia gets worse?
No. Alandale Residential Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Alandale Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Alandale Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Alandale Residential Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Alandale Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Alandale Residential Home. Actual fees depend on the room, the level of care and how it is funded.
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