Woodhall Support Services
Woodhall Support Services is a home care agency in Telford, Telford and Wrekin (TF1 1QA). It holds a CQC rating of Requires Improvement.
About Woodhall Support Services
At Woodhall Support, we provide home care across Telford and the wider Telford and Wrekin area, supporting people to live as independently as possible in the comfort of their own homes. We work with older adults, younger adults, and people living with mental health conditions or physical disabilities, and we tailor the support we offer around each person's individual circumstances and preferences. We know that inviting a care provider into your home is a significant decision, and we do not take that trust lightly. Our focus is on building genuine relationships with the people we support and their families, so that care feels consistent and familiar rather than transactional. We want the people we work with to feel heard and respected at every stage. We are open about the fact that our most recent CQC inspection resulted in a "requires improvement" rating. We have taken that feedback seriously and we are actively working through the areas identified, making changes to our processes and how we oversee care delivery day to day. We believe being honest about where we are, and transparent about the steps we are taking, is far more meaningful than presenting a polished image that does not reflect reality. Our team supports people with a wide range of needs, from help with everyday tasks and personal care through to more complex support for those living with longer term health conditions. We work closely with families, health professionals, and social care colleagues to make sure the support we provide fits alongside everything else in a person's life. If you are looking for home care in Telford and would like to talk through what we can offer, we would be glad to have that conversation with you at whatever pace suits you best.
Care provided at Woodhall Support Services
- Older person care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 25 March 2026
Read the full inspection report on the CQC website.
Common questions about Woodhall Support Services
Where is Woodhall Support Services located?
Woodhall Support Services is a home care agency based in Telford, Telford and Wrekin (TF1 1QA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Woodhall Support Services provide?
Woodhall Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Woodhall Support Services's CQC rating?
Woodhall Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 March 2026. You can read the full CQC report from the link on this page.
Questions families ask about Woodhall Support Services
Can they support someone living with dementia at home?
No. Woodhall Support Services Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Woodhall Support Services Ltd covers roughly 10 miles from Telford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Woodhall Support Services Ltd has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Woodhall Support Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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