Lettershanner
Lettershanner is a home care agency in Priorslee, Telford and Wrekin (TF2 9FT). It holds a CQC rating of Good.
About Lettershanner
We at Lettershanner are proud to provide compassionate home care across Priorslee and the wider Telford and Wrekin area, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in the heart of Priorslee, our team delivers personalised care throughout the local community, reaching families across the TF postcode area and neighbouring villages. As a home care agency, we bring our support directly to you, meaning there is no need to leave the familiar surroundings, cherished memories, and treasured routines that make a house feel like home. Whether you live in a quiet cul de sac, a modern development, or a long established family property, our carers arrive ready to help you make the most of every day within your own four walls. Our care is built around the individual, and we are proud to support a broad range of needs across all stages of adult life. For older people, we offer thoughtful assistance with daily living, companionship, and the practical tasks that can become more challenging over time. For those living with dementia, we provide patient, consistent, and reassuring support that helps preserve dignity, routine, and a sense of calm. We also care for adults with learning disabilities and autism, tailoring our approach to communication preferences and sensory needs so that each person feels respected and understood. Beyond this, our team is experienced in supporting people with mental health needs, physical disabilities, and visual or hearing impairment, working sensitively to promote independence rather than replace it. We extend our care to younger adults navigating complex circumstances, individuals recovering from or managing eating disorders, and those affected by alcohol or drug misuse. In every case, our goal is the same: to walk alongside the people we support with warmth, without judgement, and with a genuine commitment to their wellbeing. In practice, this means families can expect a care plan shaped around real life. Perhaps that is a morning visit to help with washing, dressing, and a good breakfast before the day begins. Perhaps it is medication prompts, mobility support, or a friendly presence during a difficult afternoon. Perhaps it is enabling a younger adult to attend college, work, or social activities with confidence. Whatever the need, we aim to make our support feel less like a visit from a stranger and more like a helping hand from someone who truly knows you. Our approach has been recognised by the Care Quality Commission, which rated us Good overall at our most recent inspection in February 2020. We achieved a Good rating across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families making difficult decisions about care, this independent assessment offers meaningful reassurance. It reflects a team that keeps people safe, delivers effective support based on best practice, treats those in our care with kindness, responds thoughtfully to changing needs, and is guided by leadership that puts residents first. If you are exploring home care options for yourself or a loved one in Priorslee, Telford, or the surrounding areas, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we understand the mix of emotions that can come with it. Please reach out at your own pace, ask any questions on your mind, and let us show you how the right support at home can make all the difference.
Care provided at Lettershanner
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 6 February 2020
Read the full inspection report on the CQC website.
Common questions about Lettershanner
Where is Lettershanner located?
Lettershanner is a home care agency based in Priorslee, Telford and Wrekin (TF2 9FT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Lettershanner provide?
Lettershanner is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Lettershanner's CQC rating?
Lettershanner is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 February 2020. You can read the full CQC report from the link on this page.
Does Lettershanner provide dementia care?
Yes. Lettershanner supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Lettershanner
Can they support someone living with dementia at home?
Yes. Yes. Lettershanner is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Lettershanner covers roughly 10 miles from Priorslee.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Lettershanner has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Lettershanner. Actual fees depend on the room, the level of care and how it is funded.
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