Taylor Support Hub
Taylor Support Hub is a home care agency in Telford, Telford and Wrekin (TF7 4NA). It holds a CQC rating of Requires Improvement.
About Taylor Support Hub
We at Taylor Support Hub are a home care agency proudly supporting people across Telford and the wider Telford and Wrekin area, delivering personalised care in the place that matters most: your own home. Based in the TF postcode area, we are well positioned to reach individuals and families throughout Telford and its surrounding neighbourhoods. Because our support is delivered in your own home, the environment is one you already know and love, filled with familiar comforts, cherished belongings, and the routines that bring you peace of mind. Our role is to fit gently into that setting, respecting your space whilst providing the practical and personal support that makes daily life easier and safer. Our team specialises in a range of care needs, including general home care, support for adults with learning disabilities or autism, care for people living with physical disabilities, and assistance for those with visual or hearing impairments. In practice, this means we take the time to understand each person as an individual, tailoring our approach to suit their communication preferences, mobility needs, sensory considerations, and personal goals. For someone with autism, this might mean consistent routines and a calm, predictable approach. For a person with a physical disability, it could involve thoughtful assistance with mobility, personal care, and access to the community. For those with sensory impairments, we adapt how we communicate and support daily living to ensure independence and dignity are preserved. For families, this specialised approach offers reassurance that your loved one is not receiving a generic package of care, but genuinely person centred support shaped around who they are and what they want from life. We work closely with relatives, keeping open lines of communication so that you feel involved, informed, and confident in the care being provided. Our most recent CQC inspection, carried out in March 2025, rated us as Requires Improvement overall. We want to be open and honest about this. Whilst the CQC recognised our strengths in being Caring and Responsive, both rated Good, they identified areas where we need to strengthen our practice, particularly in relation to being Safe, Effective, and Well led. We take this feedback seriously and are committed to ongoing improvement, because the people we support and their families deserve care that meets the highest standards across every measure. The Good ratings for Caring and Responsive reflect the compassion and attentiveness of our team, and we are building on this foundation as we work to raise standards throughout every aspect of our provision. If you are exploring home care options in Telford for yourself or a loved one, we warmly invite you to get in touch. Choosing care is a significant decision, and we understand the trust that families place in us. We would welcome the opportunity to talk with you, answer your questions, and explore how we might support your family with kindness, respect, and genuine care.
Care provided at Taylor Support Hub
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 13 March 2025
Read the full inspection report on the CQC website.
Common questions about Taylor Support Hub
Where is Taylor Support Hub located?
Taylor Support Hub is a home care agency based in Telford, Telford and Wrekin (TF7 4NA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Taylor Support Hub provide?
Taylor Support Hub is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Taylor Support Hub's CQC rating?
Taylor Support Hub is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 13 March 2025. You can read the full CQC report from the link on this page.
Questions families ask about Taylor Support Hub
Can they support someone living with dementia at home?
No. Taylor Support Hub does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Taylor Support Hub covers roughly 10 miles from Telford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Taylor Support Hub has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Taylor Support Hub. Actual fees depend on the room, the level of care and how it is funded.
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