Support Elite at Home

Support Elite at Home is a home care agency in Telford, Telford and Wrekin (TF3 3BQ).

About Support Elite at Home

Support Elite at Home provides support to adults living in their own homes in Telford and the wider area. Most of the people we work with are younger adults, and our experience covers learning disabilities and autism, mental health needs, physical disabilities, and visual and hearing impairment. We are clear about what we are for. Our support should make somebody's own life more possible, not substitute our judgement for theirs. In practice that means asking first and asking often: how do you want this done, who do you want involved, what would you rather manage yourself. Some people need help with personal care and medication. Others mainly need support to keep a household running, to get out safely, to manage appointments and money, or to have someone steady around at the times of day that are difficult. Consistency matters more in this work than almost anything else, so we keep support teams small and introduce new staff properly rather than sending strangers at short notice. Where someone communicates in their own way, we learn it, and we write it down so that every member of the team responds in the same way. We are registered with and regulated by the Care Quality Commission, and all our staff are checked and trained before they support anyone. If you want to know how we would approach a particular situation, please ask us directly.

Care provided at Support Elite at Home

Read the full inspection report on the CQC website.

Common questions about Support Elite at Home

Where is Support Elite at Home located?

Support Elite at Home is a home care agency based in Telford, Telford and Wrekin (TF3 3BQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Support Elite at Home provide?

Support Elite at Home is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Questions families ask about Support Elite at Home

Can they support someone living with dementia at home?

No. Support Elite at Home does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Support Elite at Home covers roughly 10 miles from Telford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Support Elite at Home has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Support Elite at Home. Actual fees depend on the room, the level of care and how it is funded.

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