Quest Healthcare

Quest Healthcare is a home care agency in Telford, Telford and Wrekin (TF3 5JH).

About Quest Healthcare

Quest Healthcare provides care and support to people in their own homes in Telford and the surrounding area. We work with older people, younger adults, people living with dementia and people with physical disabilities. Most people come to us because something at home has become harder than it was, and they want help that makes staying there possible rather than a move nobody has chosen. We try to provide exactly that and no more, because doing things for somebody that they can still manage takes something away from them. Everything starts with a visit and an unhurried conversation. What does the day look like now, what has become difficult, and what would the person rather keep doing for themselves. From that we agree who comes, when and what they do, with family or an advocate involved whenever the person wants them there. Visits cover personal care, help with medication, meals and drinks, housework and laundry, shopping, getting to appointments, and company for people whose days have grown very quiet. For those living with dementia we keep the same small team visiting and work at their pace. Where somebody has a physical disability we look closely at equipment, transfers and how the home is arranged. We are strict about timekeeping, because waiting in for somebody who does not arrive as promised is genuinely distressing. Please give us a ring if you would like to talk about support in the Telford area.

Care provided at Quest Healthcare

Read the full inspection report on the CQC website.

Common questions about Quest Healthcare

Where is Quest Healthcare located?

Quest Healthcare is a home care agency based in Telford, Telford and Wrekin (TF3 5JH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Quest Healthcare provide?

Quest Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Quest Healthcare provide dementia care?

Yes. Quest Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Quest Healthcare

Can they support someone living with dementia at home?

Yes. Yes. Quest Healthcare Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Quest Healthcare Limited covers roughly 10 miles from Telford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Quest Healthcare Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Quest Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.

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