Priority Care (Shropshire)

Priority Care (Shropshire) is a home care agency in Telford, Telford and Wrekin (TF1 6QJ). It holds a CQC rating of Good.

About Priority Care (Shropshire)

Priority Care in Shropshire provides care and support to people in their own homes in Telford and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, and support for people affected by alcohol or drug misuse. Support is agreed at home with the person and whoever they want involved. It may be a short daily call for personal care and medication, several visits for meals, company and help around the house, or support aimed less at the body than at keeping a life together: appointments kept, money managed, a routine that holds when things are difficult. Where somebody is in recovery or managing a mental health condition, people tell us that consistency and clear expectations help more than reassurance, so we try to be steady and straightforward rather than indulgent, and we work with GPs and community teams rather than in isolation. Across such a range of needs, training is practical rather than nominal, and our carers have the knowledge for the people they visit before they go out. We keep teams small and introduce new staff properly. Our most recent inspection by the Care Quality Commission rated us good overall, and we are glad to talk through a particular situation.

Care provided at Priority Care (Shropshire)

Read the full inspection report on the CQC website.

Common questions about Priority Care (Shropshire)

Where is Priority Care (Shropshire) located?

Priority Care (Shropshire) is a home care agency based in Telford, Telford and Wrekin (TF1 6QJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Priority Care (Shropshire) provide?

Priority Care (Shropshire) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Priority Care (Shropshire)'s CQC rating?

Priority Care (Shropshire) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 July 2018. You can read the full CQC report from the link on this page.

Does Priority Care (Shropshire) provide dementia care?

Yes. Priority Care (Shropshire) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Priority Care (Shropshire)

Can they support someone living with dementia at home?

Yes. Yes. Priority Care (Shropshire) Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Priority Care (Shropshire) Limited covers roughly 10 miles from Telford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Priority Care (Shropshire) Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Priority Care (Shropshire) Limited. Actual fees depend on the room, the level of care and how it is funded.

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