JAM Care
JAM Care is a home care agency in Telford, Telford and Wrekin (TF3 3BD). It holds a CQC rating of Good.
About JAM Care
We at JAM Care are proud to provide compassionate home care across Telford and the wider Telford and Wrekin area, supporting people to live well and safely in the place they know best: their own home. As a trusted home care agency in the TF postcode region, we believe that thoughtful, person centred support can transform daily life for older people and adults of all ages. Because our care is delivered in your own home, the environment is one you already love. Our role is to fit gently around your routines, your familiar surroundings, and the rhythms of family life in Telford. Whether you live in a quiet residential street, a town centre flat, or a village on the outskirts, our carers travel to you, bringing warmth, professionalism, and a genuine respect for your independence. Home is more than a location; it is where memories are kept, where pets are loved, and where comfort lives, and we work hard to protect that sense of belonging. Our specialisms reflect the diverse needs of the people we support. We offer older person care for those who simply need a helping hand with everyday tasks, alongside specialist dementia care delivered with patience, consistency, and a deep understanding of how memory loss affects both individuals and their loved ones. For adults with a learning disability or autism, we focus on enabling choice, building confidence, and supporting meaningful routines. We also support people living with a physical disability, as well as those with visual or hearing impairment, adapting our approach so that communication, dignity, and accessibility are always at the heart of what we do. Younger adults are equally welcomed; we recognise that care needs do not begin at a particular age, and we tailor our support to help people pursue the lives they want to lead. In practice, this means our carers may assist with personal care, medication prompts, mobility support, meal preparation, companionship, and help with the small but important tasks that keep a household running smoothly. For families, it means knowing that a familiar, trained carer is checking in on a loved one, sharing updates, and noticing the subtle changes that matter. We understand how much courage it takes to invite someone into your home, and we approach every visit with kindness, reliability, and discretion. We are pleased to be rated Good by the Care Quality Commission across every domain, including Safe, Effective, Caring, Responsive, and Well led, following our most recent inspection in July 2022. For families, this independent assurance offers real peace of mind. It reflects a service that listens, that delivers care competently, that treats people with warmth, that adapts when needs change, and that is led with clear values and accountability. Choosing care for someone you love is rarely easy, and we know the weight that comes with that decision. If you are exploring home care in Telford for a parent, partner, relative, or for yourself, we would be delighted to talk things through with no pressure and no rush. Reach out to JAM Care to learn how we can shape support around the life you wish to keep living, gently, respectfully, and with the dignity every person deserves.
Care provided at JAM Care
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 July 2022
Read the full inspection report on the CQC website.
Common questions about JAM Care
Where is JAM Care located?
JAM Care is a home care agency based in Telford, Telford and Wrekin (TF3 3BD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does JAM Care provide?
JAM Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is JAM Care's CQC rating?
JAM Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 July 2022. You can read the full CQC report from the link on this page.
Does JAM Care provide dementia care?
Yes. JAM Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about JAM Care
Can they support someone living with dementia at home?
Yes. Yes. JAM Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. JAM Care covers roughly 10 miles from Telford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
JAM Care has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from JAM Care. Actual fees depend on the room, the level of care and how it is funded.
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