Helping Hands DCS
Helping Hands DCS is a home care agency in Telford, Telford and Wrekin (TF2 6DU). It holds a CQC rating of Good.
About Helping Hands DCS
Helping Hands provides care and support at home across Telford and the surrounding area. We visit older adults, younger adults, people living with dementia, people with learning disabilities and autistic people, people with physical disabilities or loss of sight or hearing, and people working through difficulties with alcohol or drugs. Our work is built on the idea that home is usually the best place to be, provided the right help turns up at the right time. That last part is where most home care succeeds or fails, so we plan rotas conservatively and would sooner turn work down than accept more than we can cover reliably. The visits themselves cover personal care, medication, meals and drinks, help getting out, household tasks and company. For people living with dementia we work with the routines already established in the home, because familiar surroundings and a predictable day prevent more distress than anything we could introduce. We keep the same carers with the same people wherever possible, write plans in plain English, and revise them when the situation changes rather than waiting for a review date to come round. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to discuss support in Telford.
Care provided at Helping Hands DCS
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 14 November 2017
Read the full inspection report on the CQC website.
Common questions about Helping Hands DCS
Where is Helping Hands DCS located?
Helping Hands DCS is a home care agency based in Telford, Telford and Wrekin (TF2 6DU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands DCS provide?
Helping Hands DCS is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands DCS's CQC rating?
Helping Hands DCS is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 November 2017. You can read the full CQC report from the link on this page.
Does Helping Hands DCS provide dementia care?
Yes. Helping Hands DCS supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands DCS
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands DCS is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands DCS covers roughly 10 miles from Telford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Helping Hands DCS has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Helping Hands DCS. Actual fees depend on the room, the level of care and how it is funded.
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