Creative Support - & Shropshire
Creative Support - & Shropshire is a home care agency in Telford, Telford and Wrekin (TF4 2DQ). It holds a CQC rating of Good.
About Creative Support - & Shropshire
We at Creative Support Telford & Shropshire are proud to provide compassionate home care across Telford and the surrounding areas of Shropshire, supporting people to live well and independently within the comfort of their own homes. Operating throughout Telford and Wrekin and the wider TF postcode area, our team travels to those who need us, delivering personalised support wherever home may be. Whether that is a family house, a bungalow, or supported accommodation, we tailor our visits around the rhythms and routines that matter most to each person we care for. This flexibility means residents can remain connected to their neighbourhoods, communities, and the familiar surroundings they love. Our care encompasses a broad range of specialisms, reflecting the diverse needs of the people we support. We provide thoughtful older person care, helping individuals maintain dignity and independence as they age. For adults living with learning disabilities or autism, we offer patient, understanding support that recognises each person's individuality and champions their goals. We also assist younger adults, people with physical disabilities, and those with visual or hearing impairments, adapting our approach to ensure communication, comfort, and confidence are always at the heart of what we do. In practice, this means our team can help with everything from personal care and medication support to companionship, community access, and encouragement with daily living skills. Families can feel reassured knowing their loved ones are treated as individuals, with care plans shaped around personal preferences, cultural needs, and long term aspirations rather than a one size fits all approach. The Care Quality Commission awarded us an overall rating of Good at our most recent inspection in January 2023, recognising the quality of our work across the Effective, Caring, Responsive, and Well led domains. Inspectors identified areas for further attention within the Safe domain, rated as Requires Improvement, and we have taken this feedback seriously as part of our ongoing commitment to continuous learning and improvement. For families, a Good rating offers meaningful reassurance that the care delivered is compassionate, well organised, and responsive to individual needs. Choosing home care is a deeply personal decision, and we understand the trust families place in us when inviting our team into a loved one's home. If you are exploring care options in Telford or across Shropshire, we warmly welcome you to get in touch. We would be delighted to talk through your situation, answer your questions, and help you feel confident about the next step on your care journey.
Care provided at Creative Support - & Shropshire
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 13 January 2023
Read the full inspection report on the CQC website.
Common questions about Creative Support - & Shropshire
Where is Creative Support - & Shropshire located?
Creative Support - & Shropshire is a home care agency based in Telford, Telford and Wrekin (TF4 2DQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Creative Support - & Shropshire provide?
Creative Support - & Shropshire is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Creative Support - & Shropshire's CQC rating?
Creative Support - & Shropshire is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 January 2023. You can read the full CQC report from the link on this page.
Questions families ask about Creative Support - & Shropshire
Can they support someone living with dementia at home?
No. Creative Support - Telford & Shropshire does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Creative Support - Telford & Shropshire covers roughly 10 miles from Telford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Creative Support - Telford & Shropshire has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Creative Support - Telford & Shropshire. Actual fees depend on the room, the level of care and how it is funded.
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