Caero Healthcare
Caero Healthcare is a home care agency in Telford, Telford and Wrekin (TF1 5QX).
About Caero Healthcare
We at Caero Healthcare are proud to provide compassionate home care across Telford and the wider Telford and Wrekin area, supporting individuals to live safely and comfortably in the place they know best: their own home. Based within the TF postcode area, our team is well positioned to reach families throughout Telford and the surrounding communities of the West Midlands. Rather than asking loved ones to adapt to a new environment, we bring thoughtful, tailored support directly to them, whether that is a familiar living room, a favourite garden view, or the kitchen where they have shared decades of memories. This continuity of place can be especially meaningful for those who find change unsettling, and it allows family routines and relationships to remain at the heart of daily life. Our care is shaped around the individual, and we support a broad range of needs. For older people, we assist with the everyday tasks that can become more challenging over time, from personal care and mobility to meal preparation, medication prompts, and companionship. For those living with dementia, we take a patient, person centred approach, focusing on familiarity, reassurance, and gentle encouragement to help each person feel calm, respected, and understood. Families often tell us how much peace of mind it brings to know a consistent, trained carer is checking in on their relative. We also offer specialised support for adults with learning disabilities and autism, working closely with each person to understand their preferences, communication style, and goals. Our aim is to promote independence, confidence, and community involvement, whilst ensuring the right level of support is always available. For those with physical disabilities, we provide practical assistance that respects dignity and encourages autonomy, helping people to continue doing the things that matter most to them. We further extend our support to individuals with visual or hearing impairments, adapting our communication and daily routines to remove barriers and build trust. Younger adults navigating complex needs are equally welcomed, with care plans designed to reflect their lifestyle, aspirations, and personal identity rather than a one size fits all model. In practice, this means families can expect care that feels personal rather than procedural. We take the time to listen, to learn about the person behind the care needs, and to build genuine relationships with both our clients and their loved ones. Whether support is required for a few hours a week or on a more intensive daily basis, we work in partnership with families to design a plan that fits their circumstances and evolves as needs change. As a newer presence on the CareCompass directory, Caero Healthcare is currently listed as Not Yet Rated by the Care Quality Commission. This simply reflects that a full inspection has not taken place at this stage, and it is a common status for providers awaiting their first formal review. In the meantime, we remain fully committed to the standards expected of every regulated provider, and we welcome open conversations with families about our approach, training, and safeguarding practices. Transparency and trust are values we hold closely, and we are always happy to answer questions. Choosing home care for someone you love is a deeply personal decision, and we understand the care and consideration that goes into it. If you are exploring options in Telford or the wider Telford and Wrekin area, we would be honoured to speak with you, learn about your family's situation, and explain how we might help. Please reach out to Caero Healthcare for a warm, no pressure conversation about the support that could make daily life easier, safer, and more fulfilling for the person you care about.
Care provided at Caero Healthcare
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Caero Healthcare
Where is Caero Healthcare located?
Caero Healthcare is a home care agency based in Telford, Telford and Wrekin (TF1 5QX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Caero Healthcare provide?
Caero Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Caero Healthcare provide dementia care?
Yes. Caero Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Caero Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Caero Healthcare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Caero Healthcare Limited covers roughly 10 miles from Telford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Caero Healthcare Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Caero Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
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