Swann House

Swann House is a home care agency in Saxmundham, Suffolk (IP17 1EE). It holds a CQC rating of Good.

About Swann House

We are a home care agency covering Saxmundham and the surrounding parts of Suffolk, supporting people in the houses they already live in. Most of the people we visit are older, and many are living with dementia. We also support adults with mental health needs, people with physical disabilities and people living with sight or hearing loss. Home care works when it fits around somebody rather than the other way round. Visits can be a short call to help with getting up, washing and dressing, or with medication and a meal. They can be longer, and they can be several times a day where that is what it takes for someone to stay where they want to be. We talk through what is needed, we write it down, and we change it when circumstances change rather than waiting for a review date. Continuity matters more than almost anything else in this work. Somebody who is confused or unwell does not want a different face at the door every morning, so we put real effort into sending the same small group of carers to the same people and into telling you if that has to change. Our most recent overall rating from the Care Quality Commission is good. If you are thinking about support at home for yourself or for a relative, please ring us. We are glad to talk things through even if you are only at the stage of working out what the options are.

Care provided at Swann House

Read the full inspection report on the CQC website.

Common questions about Swann House

Where is Swann House located?

Swann House is a home care agency based in Saxmundham, Suffolk (IP17 1EE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Swann House provide?

Swann House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Swann House's CQC rating?

Swann House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 October 2019. You can read the full CQC report from the link on this page.

Does Swann House provide dementia care?

Yes. Swann House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Swann House

Can they support someone living with dementia at home?

Yes. Yes. Swann House is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Swann House covers roughly 10 miles from Saxmundham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Swann House has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Swann House. Actual fees depend on the room, the level of care and how it is funded.

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