TrueArk Healthcare

Logo of TrueArk Healthcare, a home care agency in Ipswich, Suffolk, offering older person care, dementia care, physical disability support and younger adults care.

TrueArk Healthcare is a home care agency in Ipswich, Suffolk (IP4 1JE). It holds a CQC rating of Good.

About TrueArk Healthcare

We provide care at home in Ipswich and the surrounding parts of Suffolk. Those we visit include older adults, people living with dementia, people with physical disabilities, and younger adults. Families usually come to us at an awkward moment, often after a fall or a hospital stay or a slow realisation that things are not working any more. Our first job at that point is to be clear rather than comforting. We say what we can provide, how often and at what cost, and we say plainly when what is being asked for is more than we can staff properly. An easy answer that falls apart in a month helps nobody. After that the work is practical and unglamorous: washing and dressing, medication, meals, shopping, keeping a household in order. We aim it at what has genuinely become difficult and leave alone what the person would rather keep doing, because taking over is the fastest route to somebody being able to do less. Our overall rating from the Care Quality Commission is good. We take it as a reasonable baseline. If a visit goes badly we would much rather hear it from the person or their family the same week, while it can still be put right.

Care provided at TrueArk Healthcare

Read the full inspection report on the CQC website.

Common questions about TrueArk Healthcare

Where is TrueArk Healthcare located?

TrueArk Healthcare is a home care agency based in Ipswich, Suffolk (IP4 1JE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does TrueArk Healthcare provide?

TrueArk Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is TrueArk Healthcare's CQC rating?

TrueArk Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 June 2023. You can read the full CQC report from the link on this page.

Does TrueArk Healthcare provide dementia care?

Yes. TrueArk Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about TrueArk Healthcare

Can they support someone living with dementia at home?

Yes. Yes. TrueArk Healthcare is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. TrueArk Healthcare covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

TrueArk Healthcare has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from TrueArk Healthcare. Actual fees depend on the room, the level of care and how it is funded.

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