Swanton Community Services

Swanton Community Services is a home care agency in Ipswich, Suffolk (IP2 8SJ).

About Swanton Community Services

We are Swanton Community Suffolk, a home care agency based in Ipswich. We support people in their own homes across the county, working with older people and younger adults, adults with learning disabilities and autistic adults, people managing a mental health condition, and people with a physical disability or a sensory impairment. That is a broad range of people, and it means we cannot work from a standard template. What we can do is take proper time at the start to understand how somebody lives, how they communicate, what they want help with and what they would rather do themselves. Getting that wrong at the beginning is hard to recover from, so we would rather spend longer on it. We try to keep the same workers going to the same households. For someone who takes time to trust new people, or who communicates in a way that needs learning, continuity is a requirement rather than a preference. We also keep families and other professionals informed so that support at home fits with everything else going on. We are registered with the Care Quality Commission and have not yet received an overall rating.

Care provided at Swanton Community Services

Read the full inspection report on the CQC website.

Common questions about Swanton Community Services

Where is Swanton Community Services located?

Swanton Community Services is a home care agency based in Ipswich, Suffolk (IP2 8SJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Swanton Community Services provide?

Swanton Community Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Questions families ask about Swanton Community Services

Can they support someone living with dementia at home?

No. Swanton Community Services Suffolk does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Swanton Community Services Suffolk covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Swanton Community Services Suffolk has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Swanton Community Services Suffolk. Actual fees depend on the room, the level of care and how it is funded.

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