Orwell East

Orwell East is a home care agency in Ipswich, Suffolk (IP2 9SZ). It holds a CQC rating of Good.

About Orwell East

Orwell East provides support to adults in their own homes in Ipswich and the surrounding part of Suffolk, working with people who have learning disabilities and autism. Our work rests on a simple principle. It is the person's home and the person's life, and our role is to provide whatever support makes that workable while leaving as much as possible in their hands. In practice that means help with personal care and medicines where it is needed, and a good deal of time spent on the skills and routines that living independently asks for: cooking, shopping, managing money, keeping on top of letters and appointments, using transport, and coping with the things that go wrong in any household. It also means support to have an actual life. Seeing family and friends, getting to work, college, groups or activities, and making the everyday decisions other adults take for granted without thinking about them. Where somebody communicates in their own way, we learn how they do it rather than expecting them to adapt to us. Where the day needs to be predictable, we keep it predictable, and we prepare properly and in good time for the changes that cannot be avoided. Our most recent overall rating from the Care Quality Commission is good. We ask the people we support, and the families who know them best, whether we are getting it right.

Care provided at Orwell East

Read the full inspection report on the CQC website.

Common questions about Orwell East

Where is Orwell East located?

Orwell East is a home care agency based in Ipswich, Suffolk (IP2 9SZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Orwell East provide?

Orwell East is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.

What is Orwell East's CQC rating?

Orwell East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 January 2018. You can read the full CQC report from the link on this page.

Questions families ask about Orwell East

Can they support someone living with dementia at home?

No. Orwell East does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Orwell East covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Orwell East has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Orwell East. Actual fees depend on the room, the level of care and how it is funded.

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