Norfolk and Healthcare
Norfolk and Healthcare is a home care agency in Ipswich, Suffolk (IP4 2AJ).
About Norfolk and Healthcare
Here at Norfolk and Suffolk Healthcare, we provide home care support to people living in and around Ipswich, Suffolk. We come to you, which means the people we support can stay in their own homes, surrounded by familiar faces, routines and belongings — the things that genuinely matter to day to day wellbeing. We work with a wide range of individuals, including older people, younger adults, and those living with a learning disability, autism, mental health conditions or a physical disability. Because our work spans so many different circumstances and needs, we take time to understand each person properly before we begin. No two people are the same, and the support we offer reflects that. Home care done well is about more than turning up on time and completing a checklist. It is about building trust with the person you are supporting and, where relevant, with their family too. We know that inviting someone into your home takes a degree of confidence in them, and we do not take that lightly. Our aim is always to make that experience feel straightforward and reassuring from the very first contact. We are based in Ipswich and have a good working knowledge of the local area, which helps when it comes to connecting people with community support, local health teams and other resources that can make a real difference alongside the care we provide directly. We are registered with the Care Quality Commission, and while we are currently in the process of being rated, we welcome transparency and are always open to questions about how we work and what people can expect from us. If you are exploring care options for yourself or someone close to you, we are happy to have an honest conversation about how we might be able to help.
Care provided at Norfolk and Healthcare
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Norfolk and Healthcare
Where is Norfolk and Healthcare located?
Norfolk and Healthcare is a home care agency based in Ipswich, Suffolk (IP4 2AJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Norfolk and Healthcare provide?
Norfolk and Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Norfolk and Healthcare
Can they support someone living with dementia at home?
No. Norfolk and Suffolk Healthcare Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Norfolk and Suffolk Healthcare Limited covers roughly 10 miles from Ipswich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Norfolk and Suffolk Healthcare Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Norfolk and Suffolk Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
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