Choices Healthcare Ltd
Choices Healthcare Ltd is a home care agency in Ipswich, Suffolk (IP1 1PH). It holds a CQC rating of Requires Improvement.
About Choices Healthcare Ltd
We at Choices Healthcare Suffolk are proud to offer home care across Ipswich and the surrounding communities, supporting people to live safely and comfortably in the place they know best: their own home. As a dedicated home care provider in Ipswich, our approach is shaped around each individual we visit. Because our care is delivered in your own home, the environment is one you already love. Whether you live in a bungalow near the town centre, a family house in one of Ipswich's quieter suburbs, or a flat closer to the waterfront, our team travels to you across the IP postcode area. This means familiar surroundings, treasured possessions, and the routines of everyday life can continue, with the reassurance of professional support woven gently into the day. Our specialisms reflect the varied needs of the people we support. We provide care for older people, including those living with dementia, where consistency, patience and gentle familiarity make an enormous difference. We also support younger adults, people with learning disabilities or autism, and those living with mental health conditions, physical disabilities, or visual and hearing impairments. Our experience extends to supporting individuals affected by eating disorders and those recovering from alcohol or drug misuse. In practice, this breadth means families can expect thoughtful, tailored support: help with personal care, medication prompts, meal preparation, companionship, and the steady presence of carers who take time to understand what matters most to each person. For relatives, it offers the comfort of knowing that a loved one is not simply being visited, but genuinely known. We want to be transparent about our current Care Quality Commission position. Our most recent CQC inspection resulted in an overall rating of Requires Improvement. Within that, we were rated Good for being Caring and Good for being Responsive, which reflects the warmth, dignity and attentiveness our team brings to every visit. The inspection also identified areas where we must do better, particularly around safety and leadership, and we take those findings seriously. Feedback of this kind is a catalyst for change, and we are committed to strengthening our practice so that every element of the care we deliver matches the compassion our families already tell us they experience. If you are exploring home care options in Ipswich for yourself or someone you love, we would welcome a conversation. Choosing care is a deeply personal decision, and we understand the weight it carries. Please reach out to learn more about how we can support your family with kindness, respect and a genuine commitment to doing right by the people in our care.
Care provided at Choices Healthcare Ltd
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 15 June 2018
Read the full inspection report on the CQC website.
Common questions about Choices Healthcare Ltd
Where is Choices Healthcare Ltd located?
Choices Healthcare Ltd is a home care agency based in Ipswich, Suffolk (IP1 1PH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Choices Healthcare Ltd provide?
Choices Healthcare Ltd is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Choices Healthcare Ltd's CQC rating?
Choices Healthcare Ltd is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 15 June 2018. You can read the full CQC report from the link on this page.
Does Choices Healthcare Ltd provide dementia care?
Yes. Choices Healthcare Ltd supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Choices Healthcare Ltd
Can they support someone living with dementia at home?
Yes. Yes. Choices Healthcare Ltd Suffolk is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Choices Healthcare Ltd Suffolk covers roughly 10 miles from Ipswich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Choices Healthcare Ltd Suffolk has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Choices Healthcare Ltd Suffolk. Actual fees depend on the room, the level of care and how it is funded.
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