Cera

Cera is a home care agency in Ipswich, Suffolk (IP3 9FJ).

About Cera

Cera Suffolk supports people across the Ipswich area in their own homes. We arrange visits around the routines somebody already has rather than around what suits a rota, and we aim to keep the same carers going to the same people. We support older people who need help with the everyday tasks that have become harder, personal care, medication, meals, shopping and getting out safely. We support people living with dementia, where continuity and patience are worth more than anything written down. We also work with adults managing mental health conditions, where reliability and being genuinely listened to count for a great deal, people with sight or hearing loss, where sensible adjustments change how a whole day feels, and younger adults, whose priorities are usually rather different from the standard picture of home care. We take a plain view of quality. Does the carer arrive when we said. Do they stay the full visit. Do they know the person well enough to notice a change. We have not yet received an overall rating from the Care Quality Commission, and we prefer to say so openly. Until then, test us on those questions and hold us to the answers.

Care provided at Cera

Read the full inspection report on the CQC website.

Common questions about Cera

Where is Cera located?

Cera is a home care agency based in Ipswich, Suffolk (IP3 9FJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Cera provide?

Cera is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Cera provide dementia care?

Yes. Cera supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Cera

Can they support someone living with dementia at home?

Yes. Yes. Cera Suffolk is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Cera Suffolk covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Cera Suffolk has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Cera Suffolk. Actual fees depend on the room, the level of care and how it is funded.

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