Community Care
Community Care is a home care agency in Haverhill, Suffolk (CB9 8DD). It holds a CQC rating of Outstanding.
About Community Care
We at Haverhill Community Care are proud to provide compassionate home care across Haverhill and the surrounding Suffolk communities, supporting people to live well and safely within the comfort of their own homes. As a dedicated home care agency, we bring professional, person centred support directly to your doorstep. Operating throughout Haverhill and the wider CB postcode area, our team travels across this welcoming market town and its neighbouring villages to reach the people who need us. We understand that home is more than a place. It is where memories live, where routines bring comfort, and where independence flourishes. That is why we tailor every visit around the rhythms, preferences, and surroundings that make each person's home uniquely theirs. Our care reaches a wide range of individuals, reflecting the diverse needs of our community. We support older people who wish to remain in familiar surroundings, alongside younger adults navigating their own care journeys. For families living with dementia, we offer patient, understanding support that prioritises dignity, gentle reassurance, and meaningful daily connection. Our experience also extends to people with learning disabilities and autism, where we focus on consistency, respectful communication, and championing each person's voice and choices. We work closely with individuals experiencing mental health challenges, providing steady, non judgemental support that helps build confidence and wellbeing day by day. For those with physical disabilities, we deliver practical, skilled assistance that promotes independence and safety in equal measure. We are also experienced in supporting people with visual and hearing impairments, adapting our communication and approach so that every interaction feels clear, respectful, and inclusive. In practice, this breadth of specialism means families do not need to search elsewhere as circumstances change. Whether a loved one needs companionship and help around the home, support with personal care, medication prompts, or more complex assistance, our team is equipped to walk that journey alongside you. We believe good home care is built on trust, continuity, and genuinely knowing the person we support, and we work hard to match carers thoughtfully so that familiar faces become a welcome part of the week. We are deeply proud to hold an Outstanding overall rating from the Care Quality Commission, following our most recent inspection in November 2023. Within that rating, we were recognised as Outstanding for being Caring and Outstanding for being Well led, with Good ratings across Safe, Effective, and Responsive. For families, this independent recognition offers genuine reassurance. The Caring judgement reflects the warmth, kindness, and respect our team brings into every home we visit, whilst the Well led rating speaks to the strong leadership, clear values, and culture of continuous improvement that guide everything we do. Together, these ratings mean you can feel confident that the care we provide is not only safe and effective, but truly compassionate and thoughtfully managed. Choosing home care is one of the most personal decisions a family can make. We understand the worry, the questions, and the hope that come with searching for the right support for someone you love. If you would like to learn more about how we can help, whether you are planning ahead or facing an urgent need, we warmly invite you to get in touch. Our door is always open for a conversation, and we would be honoured to explore how Haverhill Community Care can bring comfort, confidence, and continued independence into your family's life.
Care provided at Community Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 18 November 2023
Read the full inspection report on the CQC website.
Common questions about Community Care
Where is Community Care located?
Community Care is a home care agency based in Haverhill, Suffolk (CB9 8DD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Community Care provide?
Community Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Community Care's CQC rating?
Community Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 18 November 2023. You can read the full CQC report from the link on this page.
Does Community Care provide dementia care?
Yes. Community Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Community Care
Can they support someone living with dementia at home?
Yes. Yes. Haverhill Community Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Haverhill Community Care covers roughly 10 miles from Haverhill.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Haverhill Community Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Haverhill Community Care. Actual fees depend on the room, the level of care and how it is funded.
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