PnS Domiciliary Services
PnS Domiciliary Services is a home care agency in Diss, Suffolk (IP22 1JF). It holds a CQC rating of Good.
About PnS Domiciliary Services
We at PnS Domiciliary Services are proud to provide trusted home care across Diss and the surrounding communities of Suffolk, supporting people to live well and independently in the place they know and love most: their own home. Based in the heart of the IP postcode area, our team works throughout Diss and its neighbouring villages, bringing personalised care directly to people's doorsteps. Operating from a domiciliary care setting means there is no need for our clients to leave familiar surroundings, treasured belongings, or cherished routines. Instead, we come to you, fitting our support around the rhythms of your daily life and the comforts of your own home, whether that be a cottage in a quiet lane, a bungalow on a residential street, or a flat in the town centre. Our care reaches a wide variety of people with differing needs, and we take great pride in the breadth of expertise we offer. For older people, we provide compassionate support with everyday tasks such as personal care, medication prompts, meal preparation, and companionship, all delivered with patience and respect for the dignity of the person we are visiting. Our dementia care is shaped around gentle, consistent routines, with carers who understand how reassurance, familiarity, and a calm presence can make an enormous difference to someone living with memory loss. Families often tell us how much peace of mind it brings to know that their loved one is being supported by someone who truly understands the condition. We also support younger adults and those living with learning disabilities or autism, focusing on enabling independence, building confidence, and helping individuals take part in the activities and communities that matter to them. For people experiencing mental health challenges, our approach is non judgemental, steady, and rooted in respectful listening, working alongside the person to support their wellbeing in ways that feel right for them. Those living with physical disabilities receive practical, skilled assistance with mobility, daily living tasks, and access to the wider world, whilst our experience supporting people with visual or hearing impairments means we adapt our communication and care methods thoughtfully to suit each individual's preferences. In practice, this breadth of specialism means that families do not need to piece together support from multiple providers. Whether your relative needs a short morning visit to help start the day, several calls a day, or longer companionship sessions, we tailor each care plan around the person and review it regularly to ensure it continues to meet their changing needs. We see ourselves as a partner to the families we work with, keeping communication open, honest, and warm. Our most recent inspection by the Care Quality Commission awarded us a Good rating overall, with Good ratings achieved across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families researching care, a consistent Good rating across every domain offers genuine reassurance. It reflects an organisation where safety is taken seriously, where the care delivered makes a real difference to people's lives, where staff treat those they support with kindness and respect, where the support provided responds to individual needs, and where the leadership of the agency is steady and accountable. We continue to build on these foundations every day, learning, listening, and striving to improve. Choosing home care for someone you love is a significant decision, and we understand the worry that often comes with it. You may be supporting a parent who is becoming more frail, a partner whose needs have changed, or an adult child who deserves the chance to live as independently as possible. Whatever has brought you here, please know that we are ready to listen without pressure and to talk you through how we might help. We would welcome the opportunity to arrange a friendly, no obligation conversation, answer any questions you may have, and explore together whether our support could be the right fit for your family. At PnS Domiciliary Services in Diss, you and your loved one will always be met with warmth, respect, and genu
Care provided at PnS Domiciliary Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 September 2019
Read the full inspection report on the CQC website.
Common questions about PnS Domiciliary Services
Where is PnS Domiciliary Services located?
PnS Domiciliary Services is a home care agency based in Diss, Suffolk (IP22 1JF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does PnS Domiciliary Services provide?
PnS Domiciliary Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is PnS Domiciliary Services's CQC rating?
PnS Domiciliary Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 September 2019. You can read the full CQC report from the link on this page.
Does PnS Domiciliary Services provide dementia care?
Yes. PnS Domiciliary Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about PnS Domiciliary Services
Can they support someone living with dementia at home?
Yes. Yes. PnS Domiciliary Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. PnS Domiciliary Services covers roughly 10 miles from Diss.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
PnS Domiciliary Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from PnS Domiciliary Services. Actual fees depend on the room, the level of care and how it is funded.
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