Multi-Care Community Services

Multi-Care Community Services is a home care agency in Bury St. Edmunds, Suffolk (IP33 3PH). It holds a CQC rating of Good.

About Multi-Care Community Services

Multi Care Community Suffolk provides support in people's own homes in Bury St. Edmunds and across Suffolk. We work with older people, adults living with dementia, people with mental health needs, people with physical disabilities, people with visual or hearing impairment and younger adults. Home care is done on somebody else's territory, in their kitchen and their front room, to their standards rather than ours. We recruit and train with that firmly in mind. The practical work matters, personal care, medication, meals, mobility and keeping a household running, but so does the manner in which it is done. Before support begins we take proper time to work out what would genuinely help, what a person would rather manage themselves and how they like things done in their own house. Then we build a small, settled team around them, because a familiar face at the door changes the whole feel of a visit. For people living with dementia that consistency is the most useful thing we can offer, and it is the first thing lost when a rota is run for the provider's convenience. Where somebody has a sensory impairment we adapt how we communicate and leave the home exactly as they expect to find it. Where we support people with mental health needs we work in step with the community teams involved. Our most recent overall rating from the Care Quality Commission is good. If you are considering care at home in Suffolk, please get in touch.

Care provided at Multi-Care Community Services

Read the full inspection report on the CQC website.

Common questions about Multi-Care Community Services

Where is Multi-Care Community Services located?

Multi-Care Community Services is a home care agency based in Bury St. Edmunds, Suffolk (IP33 3PH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Multi-Care Community Services provide?

Multi-Care Community Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Multi-Care Community Services's CQC rating?

Multi-Care Community Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 May 2022. You can read the full CQC report from the link on this page.

Does Multi-Care Community Services provide dementia care?

Yes. Multi-Care Community Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Multi-Care Community Services

Can they support someone living with dementia at home?

Yes. Yes. Multi-Care Community Services Suffolk Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Multi-Care Community Services Suffolk Ltd covers roughly 10 miles from Bury St. Edmunds.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Multi-Care Community Services Suffolk Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Multi-Care Community Services Suffolk Ltd. Actual fees depend on the room, the level of care and how it is funded.

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