Lots of Care

Lots of Care is a home care agency in Bury St. Edmunds, Suffolk (IP32 7GY).

About Lots of Care

Lots of Care supports people in their own homes in Bury St Edmunds and the surrounding parts of Suffolk. We visit older people and younger adults, people living with dementia, adults with a learning disability or autism, people living with mental ill health, people with physical disabilities and people whose sight or hearing has changed. Care at home works when it is quietly reliable. Turning up when we said we would. Sending people the household already knows. Allowing enough time so that a visit is not a scramble. Writing down what actually happened so the next carer is not guessing. None of that is glamorous, but it is what families notice and what keeps somebody living safely at home for longer. In a largely rural county we plan our rounds with some care, both so that visits are dependable and because for some of the people we support ours is the only conversation of the day. Familiar staff know what normal looks like for a person and can say so early when it changes. The Care Quality Commission has not yet given us an overall rating. We would rather be plain about that than let it pass unmentioned. In the meantime we are happy to explain how we recruit, train and supervise our staff, how medication is handled and what we do when something goes wrong.

Care provided at Lots of Care

Read the full inspection report on the CQC website.

Common questions about Lots of Care

Where is Lots of Care located?

Lots of Care is a home care agency based in Bury St. Edmunds, Suffolk (IP32 7GY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Lots of Care provide?

Lots of Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Lots of Care provide dementia care?

Yes. Lots of Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Lots of Care

Can they support someone living with dementia at home?

Yes. Yes. Lots of Care Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Lots of Care Ltd covers roughly 10 miles from Bury St. Edmunds.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Lots of Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Lots of Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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