Home Care in Southend-on-Sea
Southend-on-Sea has 75 CQC registered home care agencies. 35 are rated Good, 2 Outstanding, 5 Requires improvement, 2 Inadequate, and 31 have not yet been rated. 37 of the 75 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Southend-on-Sea at a glance
What the numbers say about home care in Southend-on-Sea.
- Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies.
- People aged 75 and over: 19,000. Rising to 21,300 by 2035, up 12%
- Living with dementia, aged 65 and over (estimate): 2,500. Rising to 3,000 by 2035, up 22%
- People aged 85 and over: 5,200. Rising to 7,600 by 2035, up 45%
- Dementia diagnosis rate: 85%. The NHS ambition is 67%.
- Agencies in Southend-on-Sea, last 12 months: 2 opened, 5 closed
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Arranging and funding home care in Southend-on-Sea
Support at home is paid for by the visit, so the weekly cost follows the number of calls and their length. Establishing what is needed and who pays before ringing round means the quotes you gather can actually be compared.
Getting an assessment of care needs
An assessment of care needs is free and open to anyone who appears to need help, whatever their savings. A practitioner considers washing and dressing, meals, medication, getting about the house, continence and how isolated someone has become, then sets out in writing what support would meet those needs. Families intending to fund care themselves still benefit, because an agency pricing against a written list of tasks gives a far steadier estimate.
How the local authority helps
A financial assessment then compares capital and income against the national thresholds to decide whether help with the cost is due. Both assessments, and the commissioning of support for those who qualify, rest with Southend-on-Sea City Council adult social care. A direct payment is worth raising, since it lets an eligible person choose their own agency, and an unpaid carer may request a carer assessment covering their own needs.
What the visits will cost
Hourly rates differ between providers and the advertised rate is rarely the complete figure. Ask about the shortest visit accepted, whether evenings, weekends and bank holidays carry a premium, whether travel time appears on the bill and what notice is required to cancel. Getting the charges in writing before anything is signed prevents most later arguments.
Choosing a home care provider in Southend-on-Sea
Seventy five providers sounds daunting until you filter for who genuinely covers the address and can staff the hours needed. From there, everything turns on consistency.
Reading the inspection picture
Inspectors judge safety, effectiveness, caring, responsiveness and leadership separately, so the overall word conceals a good deal. Where a provider has been judged Inadequate or placed at Requires Improvement, read exactly what was found and ask the office what has changed since the visit. An absent rating usually points to a recent registration rather than a concern, though it does leave more resting on your own questions.
Questions that reveal the real service
Ask how many different carers would come across a fortnight and how leave and sickness are covered. Ask how the office confirms a visit took place, how you would hear about a late call and who to ring when nobody arrives. Ask who writes the care plan, how often it is reviewed and how quickly additional visits could be added.
Checking the fit before committing
Confirm the tasks you need can be delivered, whether medication prompts, help moving safely, meal preparation or personal care at a set time. Ask whether the same carer can cover the key visits, how notes are shared with relatives further away and whether a trial period is possible. A review a fortnight in gives both sides a natural point to adjust. It is also worth asking how the agency recruits and how much of its team has been in place for more than a year, since a settled workforce is what keeps visits predictable.
75 home care in Southend-on-Sea (showing 1–50)
- Care Connected · Leigh-on-sea, Southend-on-Sea · CQC Good
- Holistic Healthcare · Leigh-on-sea, Southend-on-Sea
- Home Care Essex · Leigh-on-sea, Southend-on-Sea · CQC Good
- Liv Healthy Care · Leigh-on-sea, Southend-on-Sea
- Newday Healthcare Professionals · Leigh-on-sea, Southend-on-Sea · CQC Good
- Stanford Wellbeing · Leigh-on-sea, Southend-on-Sea · CQC Good
- 4-5 Healthcare · Southend-on-sea, Southend-on-Sea
- Advance Essex and East London · Southend-on-sea, Southend-on-Sea
- Alpha Health & Care Services · Southend-on-sea, Southend-on-Sea · CQC Good
- Ashley Care · Southend On Sea, Southend-on-Sea · CQC Good
- Bloomsbury Home Care - South Essex · Southend-on-sea, Southend-on-Sea · CQC Good
- Bristol Road · Southend-on-sea, Southend-on-Sea
- Care-D/UK · Southend-on-sea, Southend-on-Sea · CQC Inadequate
- Carlton Court · Southend-on-sea, Southend-on-Sea
- CC Health Care · Southend-on-sea, Southend-on-Sea · CQC Good
- Choices Healthcare · Southend-on-sea, Southend-on-Sea · CQC Requires improvement
- Circles Homecare · Southend-on-sea, Southend-on-Sea · CQC Good
- Complex Intervention Service · Southend-on-sea, Southend-on-Sea · CQC Good
- Concept Care Solutions · Southend-on-sea, Southend-on-Sea · CQC Requires improvement
- Daisy & Iris Homecare · Southend-on-sea, Southend-on-Sea
- Day & Night Global Care · Southend-on-sea, Southend-on-Sea
- De Vere Care Partnership - Southend On Sea · Southend-on-sea, Southend-on-Sea · CQC Good
- D&S Home Care and Supported Living · Southend-on-sea, Southend-on-Sea
- Estuary Community Support and Supported Living Services · Southend-on-sea, Southend-on-Sea · CQC Good
- First Point 24 · Southend-on-sea, Southend-on-Sea · CQC Good
- Golden Keys Care Agency · Southend On Sea, Southend-on-Sea · CQC Requires improvement
- Helping Hands Southend on Sea · Southend-on-sea, Southend-on-Sea · CQC Good
- Heylo Care · Southend-on-sea, Southend-on-Sea · CQC Good
- Home Instead · Southend On Sea, Southend-on-Sea · CQC Outstanding
- Home Sweet Home Reablement Services · Southend-on-sea, Southend-on-Sea · CQC Good
- HomeCare Professionals (Essex) · Southend On Sea, Southend-on-Sea · CQC Good
- JK Caring Carers · Southend-on-sea, Southend-on-Sea · CQC Inadequate
- Kindered Hearts · Southend-on-sea, Southend-on-Sea · CQC Requires improvement
- Lovelife Healthcare · Southend-on-sea, Southend-on-Sea
- Luthando HomeCare · Southend-on-sea, Southend-on-Sea
- Mavin Recruitment · Southend-on-sea, Southend-on-Sea
- Naidcare · Southend On Sea, Southend-on-Sea
- Nyabuterezi · Southend-on-sea, Southend-on-Sea · CQC Good
- Quality Compassionate Care · Southend-on-sea, Southend-on-Sea
- Ranaissance Care · Southend-on-sea, Southend-on-Sea
- Rosebuds Supported Living · Southend-on-sea, Southend-on-Sea · CQC Good
- SDM Care Solutions · Southend-on-sea, Southend-on-Sea
- Seven Day Care Essex · Southend-on-sea, Southend-on-Sea · CQC Requires improvement
- Shaf Lodge · Southend On Sea, Southend-on-Sea · CQC Good
- Sister Dorothy Healthcare · Southend On Sea, Southend-on-Sea · CQC Good
- SureCare Southend · Southend-on-sea, Southend-on-Sea
- Surely Yours Healthcare · Southend-on-sea, Southend-on-Sea
- The Field Lane Domiciliary Agency · Southend On Sea, Southend-on-Sea · CQC Good
- The Link Business Centre · Southend-on-sea, Southend-on-Sea · CQC Good
- Top Option Healthcare · Southend-on-sea, Southend-on-Sea · CQC Good
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, East of England Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Southend-on-Sea agencies publish a rate. | £26.00 to £34.30 an hour |
| What Southend-on-Sea pays Average hourly rate, October 2026. | £23.56 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Newday Healthcare Professionals Ltd, 17 September 2026, Good
- J.C.Michael Groups Ltd Southend, 17 June 2026, Good
- Concept Care Solutions, 16 October 2025, Requires improvement
Longest since a report
- Golden Keys Care Agency Ltd, 28 June 2018, Requires improvement
- Anytime Care Solutions, 27 February 2019, Good
- Home Instead, 14 March 2019, Outstanding
Frequently asked questions about home care in Southend-on-Sea
How many home care agencies are there in Southend-on-Sea?
Southend-on-Sea has 75 CQC registered home care agencies: 2 Outstanding, 35 Good, 5 Requires improvement, 2 Inadequate, 31 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Southend-on-Sea?
Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Southend-on-Sea agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Southend-on-Sea were inspected most recently?
Newday Healthcare Professionals Ltd (17 September 2026), J.C.Michael Groups Ltd Southend (17 June 2026) and Concept Care Solutions (16 October 2025) have the most recent CQC reports.