Home Care in Shepton Mallet
Shepton Mallet has 3 CQC registered home care agencies. 2 are rated Outstanding, and 1 has not yet been rated. 2 of the 3 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Choosing a Home Care Agency in Shepton Mallet and What to Look For
Two Outstanding records and one without a rating
Two Outstanding ratings on one short list is unusual and worth reading into. Bluebird Care Mendip and Excel Living Limited both hold that rating, so their reports should be read for what inspectors describe as better than the standard expected, whether that is the training of carers, the consistency of visits or the way families are kept informed. Selwood Care Ltd has no published rating, so ask when it registered, whether an inspection is expected and how it checks its own standards in the meantime. Check the date of each published report as well, since services change.
The practical questions about visits
Ask how long each call lasts, how many carers would come in a week and whether a small regular team can be promised rather than whoever is free. Ask what happens when a carer is ill or delayed, how a missed visit is picked up and who answers the telephone at night and at weekends. Ask how the care plan is written and reviewed, and how medicines, meals and personal care are recorded at each visit. Ask how carers are supervised in people's homes, since that is where the quality of visiting care is settled.
Arranging an Assessment and Funding Care at Home
Asking for a care needs assessment
Anyone who may need support at home can ask for an assessment of need, free of charge and whatever their savings. It records how someone manages washing, dressing, medication, meals, mobility and safety, and it forms the basis of any funded support. Requests go to Somerset Council Adult Social Care, which carries out the assessment and arranges the financial assessment that follows. If you provide the care yourself, ask for a carer's assessment at the same time, since it considers the help you need in order to keep going.
What home care costs
Visiting care is usually charged by the hour or by the visit, with higher rates at weekends and on bank holidays, and some agencies set a minimum call length. Where the financial assessment shows capital below the national threshold, the council may fund an agreed package, either by arranging it or through a direct payment that lets the person choose their own agency. Above that threshold, care is paid for privately. Ask for the rates in writing, with any travel charges, notice periods and the terms for changing visits.
3 home care in Shepton Mallet
- SELWOOD CARE · Shepton Mallet, Somerset
- Excel Living · Shepton Mallet, Somerset · CQC Outstanding
- Bluebird Care Mendip · Shepton Mallet, Somerset · CQC Outstanding
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South West Middle half of prices from 10 agencies. Median £32.96. | £28.75 to £34.94 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Excel Living Limited, 8 November 2019, Outstanding
- Bluebird Care Mendip, 31 August 2019, Outstanding
Longest since a report
- Bluebird Care Mendip, 31 August 2019, Outstanding
- Excel Living Limited, 8 November 2019, Outstanding
Frequently asked questions about home care in Shepton Mallet
How many home care agencies are there in Shepton Mallet?
Shepton Mallet has 3 CQC registered home care agencies: 2 Outstanding, 1 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
Which home care agencies in Shepton Mallet were inspected most recently?
Excel Living Limited (8 November 2019) and Bluebird Care Mendip (31 August 2019) have the most recent CQC reports.
Local care news in Somerset
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