Excel Living
Excel Living is a home care agency in Shepton Mallet, Somerset (BA4 4NB). It holds a CQC rating of Outstanding.
About Excel Living
At Excel Living, we provide home care to people across Shepton Mallet and the wider Somerset area, supporting individuals to live well in the comfort of their own homes. We work with older adults, younger adults, and people with a range of needs including learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Whatever someone's circumstances, our aim is straightforward: to help them live as independently and comfortably as possible, on their own terms. We are proud to hold an Outstanding rating from the Care Quality Commission, which reflects the genuine effort our team puts in every single day. That recognition means a great deal to us, not because of what it says on paper, but because it tells us the people we support and their families feel genuinely well cared for. Home care is deeply personal work. Coming into someone's home means earning their trust, respecting their routines, and understanding that what matters to them should shape how we support them. We take that responsibility seriously. Our team gets to know each person properly, not just their care needs but who they are, what they enjoy, and what makes a good day for them. We also understand how much families and loved ones rely on knowing that someone is in safe, capable hands. We make communication a priority and work closely with family members, GPs, and other professionals to make sure everything is coordinated and nothing falls through the gaps. If you are looking for home care in Shepton Mallet or the surrounding area, whether for yourself or someone you care about, we would be very glad to have a conversation. There is no pressure, just an honest discussion about what you need and how we might be able to help.
Care provided at Excel Living
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 November 2019
Read the full inspection report on the CQC website.
Common questions about Excel Living
Where is Excel Living located?
Excel Living is a home care agency based in Shepton Mallet, Somerset (BA4 4NB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Excel Living provide?
Excel Living is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Excel Living's CQC rating?
Excel Living is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 8 November 2019. You can read the full CQC report from the link on this page.
Questions families ask about Excel Living
Can they support someone living with dementia at home?
No. Excel Living Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Excel Living Limited covers roughly 10 miles from Shepton Mallet.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Excel Living Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Excel Living Limited. Actual fees depend on the room, the level of care and how it is funded.
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