Home Care in Frome
Frome has 4 CQC registered home care agencies. 4 are rated Good. All 4 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Frome at a glance
What the local numbers say about home care in Frome, to help you judge the options below.
- Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies.
- People aged 75 and over: 81,600. Rising to 97,500 by 2035, up 19%
- Living with dementia, aged 65 and over (estimate): 10,500. Rising to 13,600 by 2035, up 29%
- People aged 85 and over: 21,600. Rising to 33,700 by 2035, up 56%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 5 opened, 4 closed. 109 registered today.
- Choice of agencies: 28 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.9 miles).
- Compared with the rest of Somerset: Fewer agencies. Somerset has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Choosing a home care agency in Frome and what to look for
When every agency is rated Good
With four agencies sharing the same grade, the rating has done its work and the text of each report becomes the deciding evidence. Read what inspectors recorded under the five key questions, note how recently they visited and look for the passages about staffing, punctuality and medication, since those are where home care succeeds or fails. A report that quotes the people receiving care tells you considerably more than one summarising systems. Where a report is a few years old, treat it as a starting point and ask the manager what has changed since, particularly about recruitment and retention.
How the rota decides the quality
Home care is delivered in visits of agreed length, commonly half an hour to an hour, covering help with washing and dressing, meals, medication prompting, continence support and the practical business of keeping a household going. Ask how many different carers would come in a fortnight and whether the same faces return, because continuity matters more than anything printed in a brochure. Ask what happens when a carer is off sick, at what point the office telephones to warn you a visit will be late, and whether carers are paid for travelling time, since agencies that do not pay it tend to run behind all day. Check whether early mornings, evenings and weekends can be covered in a town of this size, as those slots are the hardest to fill.
Arranging care and working out the funding
The care needs assessment
A written account of what someone needs makes every later conversation simpler, and that is what a care needs assessment produces. It is free, has no means test and can be requested by the person or a relative acting for them. Assessment and funded support in this area are handled by Somerset Council, whose assessor will look at mobility, washing and dressing, meals, medication, continence and the help family members already provide. If eligible needs are identified, the council can offer a personal budget, and taking it as a direct payment means choosing and managing the agency yourself. A relative giving unpaid care can ask for a separate assessment of their own.
What home care costs
Agencies charge by the hour or by the visit, with higher rates at weekends and on bank holidays, and the figures differ between providers in Frome, so ask for a written schedule rather than accepting a verbal quote. Check whether travel time, mileage or a minimum visit length is included, because in a rural catchment those additions can change a weekly total considerably. A financial assessment establishes what the council contributes and what the person pays, and savings above the national threshold mean meeting the cost privately. Even then it is worth telling the council about the arrangement, since needs rise and eligibility can be reconsidered.
4 home care in Frome
- Atwell Care · Frome, Somerset · CQC Good
- Dimensions Domiciliary Care Office · Frome, Somerset · CQC Good
- Trinity Homecare (and Wiltshire) · Frome, Somerset · CQC Good
- Lifeline Homecare · Frome, Somerset · CQC Good
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South West Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Somerset agencies publish a rate. | £28.75 to £34.94 an hour |
| What Somerset pays Average hourly rate, October 2026. | £26.83 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Trinity Homecare (Somerset and Wiltshire), 17 August 2023, Good
- Dimensions Somerset Frome Domiciliary Care Office, 1 November 2022, Good
- Atwell Care Limited, 30 March 2022, Good
Longest since a report
- Lifeline Homecare - Frome, 5 October 2019, Good
- Atwell Care Limited, 30 March 2022, Good
- Dimensions Somerset Frome Domiciliary Care Office, 1 November 2022, Good
Frequently asked questions about home care in Frome
How many home care agencies are there in Frome?
Frome has 4 CQC registered home care agencies: 4 Good. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Frome?
Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Somerset agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Frome were inspected most recently?
Trinity Homecare (Somerset and Wiltshire) (17 August 2023), Dimensions Somerset Frome Domiciliary Care Office (1 November 2022) and Atwell Care Limited (30 March 2022) have the most recent CQC reports.
Local care news in Somerset
More local care news for Somerset