Head Office
Head Office is a home care agency in West Bromwich, Sandwell (B71 1HF).
About Head Office
We at Head Office are a home care agency proudly supporting people across West Bromwich and the wider Sandwell area, delivering compassionate home care that helps individuals live well in the place they know best. Based in the B postcode area of West Bromwich, we are ideally positioned to reach families throughout this vibrant West Midlands community. Rather than asking loved ones to adjust to a new environment, our team comes to them, bringing warmth, professionalism, and reliable support directly into familiar surroundings. From quiet residential streets to busier neighbourhoods, we tailor our visits to fit the rhythm of each household, ensuring that support feels natural rather than intrusive. Our specialisms reflect the diverse needs of the community we serve. We provide dedicated older person care for those who wish to maintain their independence as they age, alongside specialist dementia care that focuses on gentle routine, familiar cues, and preserving dignity at every stage of the journey. For individuals living with mental health conditions, we offer patient, understanding support that respects each person's pace and preferences. We also assist adults with physical disabilities, helping with mobility, personal care, and everyday tasks so that daily life remains as full and rewarding as possible. Our support extends to younger adults too, recognising that meaningful care is not defined by age but by individual circumstances and aspirations. In practice, this means families can trust that whether a loved one needs a short daily visit, help with medication, companionship, or more comprehensive personal care, we approach every interaction with kindness and consistency. We work closely with relatives, keeping communication open so that everyone feels informed and involved in the care journey. Our aim is to relieve the worry that often accompanies caring for a family member, giving loved ones the reassurance that a skilled, compassionate team is close at hand. As a newer presence within the regulatory landscape, we are currently awaiting our first CQC inspection rating. Whilst we do not yet have a published rating to share, we remain fully committed to meeting the high standards expected by the Care Quality Commission, and we welcome open conversations with families about our approach, our staff training, and the values that guide everything we do. Choosing home care is one of the most important decisions a family can make, and we understand the emotions involved. If you are exploring options for a parent, partner, or relative in West Bromwich or the surrounding Sandwell area, we would be delighted to speak with you, listen to your concerns, and explore how we might help. Please do reach out for a warm, no obligation conversation about the care your loved one deserves.
Care provided at Head Office
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Head Office
Where is Head Office located?
Head Office is a home care agency based in West Bromwich, Sandwell (B71 1HF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Head Office provide?
Head Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Head Office provide dementia care?
Yes. Head Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Head Office
Can they support someone living with dementia at home?
Yes. Yes. Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Head Office covers roughly 10 miles from West Bromwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Head Office has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Head Office. Actual fees depend on the room, the level of care and how it is funded.
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