Crossroads Caring for Carers
Crossroads Caring for Carers is a home care agency in Oldbury, Sandwell (B68 8DG). It holds a CQC rating of Good.
About Crossroads Caring for Carers
We at Crossroads Caring for Carers are proud to provide compassionate home care across Oldbury and the wider Sandwell borough, supporting individuals and families in the comfort of their own homes throughout the West Midlands. As a home care agency, our work takes place where it matters most: in the familiar surroundings of your own home. Rather than asking loved ones to adapt to a new environment, we come to you, weaving thoughtful support into daily routines whilst respecting the character and rhythm of each household. Being based in the B postcode area means we understand the local community, its neighbourhoods, and the people who call Oldbury home. Our team supports a wide range of needs, reflecting our belief that quality care should be accessible to people of every age and circumstance. We provide older person care and specialist dementia care, offering families reassurance that a loved one living with memory loss can remain safely at home with the right support in place. We also care for younger adults and those living with learning disabilities or autism, helping individuals build routines, confidence and independence in ways that suit them personally. For those managing mental health conditions or eating disorders, we offer sensitive, person centred support that recognises the courage it takes to accept help. We assist people with physical disabilities and those with visual or hearing impairments, adapting our approach so that communication and mobility challenges never stand in the way of dignified, respectful care. Whatever the reason support is needed, our aim is the same: to make everyday life a little easier, a little safer, and a great deal more comfortable. In practice, this means our carers can help with personal care, medication prompts, meal preparation, companionship, and the countless small tasks that make a house feel like a home. For family members who may be juggling their own responsibilities, or who live at a distance, knowing that a trusted carer is visiting regularly can bring enormous peace of mind. We work alongside families rather than replacing them, complementing the love and involvement that only relatives can provide. Our commitment to quality is reflected in our most recent inspection by the Care Quality Commission, where we were rated Good across every category assessed. That includes Safe, Effective, Caring, Responsive and Well led, giving families a clear, independent view of our standards. A Good rating across the board means that inspectors found our care to be reliable, kind, and thoughtfully organised, and that the people who lead our team are steering it in the right direction. For families weighing up their options, this consistent picture offers genuine reassurance. Choosing home care is a deeply personal decision, and we understand that reaching out for the first time can feel daunting. Whether you are exploring support for yourself, a parent, a partner, or an adult child, we would be glad to talk things through at your pace, with no pressure and no assumptions. Please get in touch with us at Crossroads Caring for Carers to learn more about how we can support your family in Oldbury and across Sandwell, and take the first gentle step towards care that truly feels right.
Care provided at Crossroads Caring for Carers
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 14 May 2019
Read the full inspection report on the CQC website.
Common questions about Crossroads Caring for Carers
Where is Crossroads Caring for Carers located?
Crossroads Caring for Carers is a home care agency based in Oldbury, Sandwell (B68 8DG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Crossroads Caring for Carers provide?
Crossroads Caring for Carers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Crossroads Caring for Carers's CQC rating?
Crossroads Caring for Carers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 May 2019. You can read the full CQC report from the link on this page.
Does Crossroads Caring for Carers provide dementia care?
Yes. Crossroads Caring for Carers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Crossroads Caring for Carers
Can they support someone living with dementia at home?
Yes. Yes. Crossroads Caring for Carers is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Crossroads Caring for Carers covers roughly 10 miles from Oldbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Crossroads Caring for Carers has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Crossroads Caring for Carers. Actual fees depend on the room, the level of care and how it is funded.
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