Charnat Support Services
Charnat Support Services is a home care agency in Rowley Regis, Sandwell (B65 0DH). It holds a CQC rating of Requires Improvement.
About Charnat Support Services
At Charnat Support, we provide home care to people living in Rowley Regis and the wider Sandwell area. We work with older people, individuals with learning disabilities or autism, those living with physical disabilities, and people with visual or hearing impairments. Our aim is straightforward: to support people to live well in their own homes, on their own terms. We understand that inviting someone into your home is a significant decision, and we take that trust seriously. Every person we support has their own routines, preferences and ways of doing things, and we make it our business to understand and respect those from the very beginning. Care plans are built around the individual, not the other way around. We want to be honest with those who are considering our support. Our most recent CQC inspection resulted in a "requires improvement" rating, and we are not shying away from that. We have taken the findings seriously and have been working through the actions needed to raise our standards. We believe transparency matters, and we would rather have an open conversation about where we are and where we are heading than present a picture that does not reflect reality. What we can say is that the people we support and their families are at the centre of everything we do here. We listen when something is not working, we act on feedback, and we are committed to getting things right. Improvement is not just a response to inspection findings for us; it is simply how we think good care should work. If you would like to find out more about how we might be able to support you or someone you care about, please do get in touch. We are always happy to have a conversation with no pressure attached.
Care provided at Charnat Support Services
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 21 October 2017
Read the full inspection report on the CQC website.
Common questions about Charnat Support Services
Where is Charnat Support Services located?
Charnat Support Services is a home care agency based in Rowley Regis, Sandwell (B65 0DH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Charnat Support Services provide?
Charnat Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Charnat Support Services's CQC rating?
Charnat Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 October 2017. You can read the full CQC report from the link on this page.
Questions families ask about Charnat Support Services
Can they support someone living with dementia at home?
No. Charnat Support Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Charnat Support Services covers roughly 10 miles from Rowley Regis.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Charnat Support Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Charnat Support Services. Actual fees depend on the room, the level of care and how it is funded.
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