Branch
Branch is a home care agency in Oldbury, Sandwell (B69 4BY).
About Branch
We at Sandwell Branch are proud to offer compassionate home care across Oldbury and the wider Sandwell borough, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in the B postcode area of Oldbury, our team is well positioned to reach families throughout the local community and surrounding West Midlands neighbourhoods. Rather than asking loved ones to adjust to a new environment, we bring thoughtful, personalised support directly to their doorstep, helping them maintain the routines, relationships, and surroundings that matter most to them. Our care offering is deliberately broad, reflecting the diverse needs of the people we support. We specialise in older person care and home care, providing everything from companionship and help with daily living to more comprehensive support for those managing complex conditions. Our dementia care is delivered with patience and understanding, offering families the reassurance that their relative is being cared for by people who recognise the importance of familiarity, gentle communication, and consistent routines. We also support adults living with mental health needs, offering encouragement and structured assistance that promotes wellbeing and independence. For those with a physical disability, our team provides practical, dignified help tailored to individual mobility and lifestyle goals. We further extend our expertise to residents with visual or hearing impairments, adapting the way we communicate and assist to ensure every person feels understood, respected, and safe. Younger adults are equally welcomed into our care community, with support shaped around their aspirations, independence, and personal circumstances. In practice, this means families can expect a genuinely holistic approach. Whether a loved one requires a short visit each day or more extensive ongoing support, our carers work closely with families to build a plan that reflects preferences, cultural background, and health requirements. We understand that inviting someone into a family home is a significant step, and we take that trust seriously. As a newer registered provider, Sandwell Branch is currently listed by the Care Quality Commission as Not Yet Rated. This simply means an initial full inspection has not yet been published. We remain fully committed to meeting the standards expected of all regulated home care providers in England, and we welcome open conversations with families about how we work, how we train our team, and how we safeguard the people in our care. If you are exploring home care options in Oldbury or elsewhere in Sandwell for a parent, partner, relative, or yourself, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. At Sandwell Branch, our goal is simple: to help the people of our community live well at home, with kindness, dignity, and the right support around them.
Care provided at Branch
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Branch
Where is Branch located?
Branch is a home care agency based in Oldbury, Sandwell (B69 4BY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Branch provide?
Branch is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Branch provide dementia care?
Yes. Branch supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Branch
Can they support someone living with dementia at home?
Yes. Yes. Sandwell Branch is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Sandwell Branch covers roughly 10 miles from Oldbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Sandwell Branch has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Sandwell Branch. Actual fees depend on the room, the level of care and how it is funded.
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