Monarch Home Care Services
Monarch Home Care Services is a home care agency in Cradley Heath, Sandwell (B64 6JE).
About Monarch Home Care Services
We at Monarch Home Care are proud to offer compassionate home care across Cradley Heath and the surrounding Sandwell community, supporting people to live well and safely in the place they know best: their own home. Operating throughout Cradley Heath and the wider West Midlands, our team travels to the people we support, bringing personalised care directly to their doorstep. This means residents remain surrounded by the familiar comforts of home, treasured belongings, favourite chairs, garden views, and the routines that make each day feel like their own. Being locally rooted allows us to respond promptly, understand the community we work within, and build genuine relationships with the families who trust us. Our care spans a broad range of needs, reflecting our commitment to inclusivity and expertise. For older people, we provide gentle, respectful support with daily living, from help with washing and dressing to companionship over a cup of tea. Our dementia care is delivered by team members who understand the importance of patience, calm routine, and knowing each person's life story, helping to reduce anxiety and preserve dignity through every stage of the condition. We also support younger adults, people with learning disabilities or autism, and those living with mental health conditions. This means adapting our approach to promote independence, choice, and confidence, whether that involves supporting someone to manage their household, attend appointments, engage with hobbies, or simply feel heard and valued. Every care plan is shaped around the individual, developed in partnership with them and their loved ones, so the support genuinely reflects who they are and what matters most to them. For families, home care can bring welcome reassurance. Knowing that a trusted carer is visiting regularly, whether for short calls or more comprehensive daily support, allows relatives to step back from the pressures of full time caregiving and simply enjoy being a son, daughter, or partner again. We keep communication open, so families always feel involved and informed. Our most recent Care Quality Commission inspection took place in June 2025, and a formal overall rating has not yet been published. Whilst we await this outcome, we remain fully committed to the standards the CQC expects across safety, effectiveness, caring, responsiveness, and leadership. We welcome open conversations about our approach and are happy to share how we work with anyone considering our support. If you are exploring care options for yourself or someone you love, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. At Monarch Home Care, our door, and our phone line, is always open.
Care provided at Monarch Home Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 June 2025
Read the full inspection report on the CQC website.
Common questions about Monarch Home Care Services
Where is Monarch Home Care Services located?
Monarch Home Care Services is a home care agency based in Cradley Heath, Sandwell (B64 6JE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Monarch Home Care Services provide?
Monarch Home Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
Does Monarch Home Care Services provide dementia care?
Yes. Monarch Home Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Monarch Home Care Services
Can they support someone living with dementia at home?
Yes. Yes. Monarch Home Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Monarch Home Care Services covers roughly 10 miles from Cradley Heath.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Monarch Home Care Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Monarch Home Care Services. Actual fees depend on the room, the level of care and how it is funded.
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