Complete Caring

Complete Caring is a home care agency in Wymondham, Norfolk (NR18 0BY). It holds a CQC rating of Good.

About Complete Caring

Here at Complete Caring, we provide home care to people living in Wymondham and across Norfolk, supporting individuals to remain in the comfort and familiarity of their own homes. We work with older adults, younger adults, and people living with a wide range of conditions including dementia, mental health difficulties, physical disabilities, visual and hearing impairments, and eating disorders. Our aim is straightforward: to provide care that genuinely fits around each person's life rather than the other way around. We know that inviting someone into your home takes trust, and we do not take that lightly. From the very first conversation, we take time to listen and understand what matters most to the people we support and to their families. Care is not one size fits all, and we work hard to make sure each person feels seen as an individual rather than as a set of needs to be met. Our team is rated Good by the Care Quality Commission, which reflects the consistency and thoughtfulness we bring to our work day to day. We are proud of that recognition, though we know that what matters most is how people feel about the support they receive at home. Whether someone needs a short visit each day or more involved support throughout the week, we are here to help in a way that preserves independence and dignity. We understand that circumstances change, and we stay flexible so that the care we provide can grow and adapt alongside the people we work with. If you are exploring care options for yourself or someone close to you, we would be very happy to have a conversation. There is no pressure, just a straightforward chat about what you need and how we might be able to help.

Care provided at Complete Caring

Read the full inspection report on the CQC website.

Common questions about Complete Caring

Where is Complete Caring located?

Complete Caring is a home care agency based in Wymondham, Norfolk (NR18 0BY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Complete Caring provide?

Complete Caring is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Complete Caring's CQC rating?

Complete Caring is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2019. You can read the full CQC report from the link on this page.

Does Complete Caring provide dementia care?

Yes. Complete Caring supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Complete Caring

Can they support someone living with dementia at home?

Yes. Yes. Complete Caring Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Complete Caring Limited covers roughly 10 miles from Wymondham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Complete Caring Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Complete Caring Limited. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Complete Caring

Dementia Care at Complete Caring

Dementia support is a relay, and the handover between carers is where it usually drops. Notes that travel properly, timings that stay the same, and a small team who know the person account for most of what works. When distress builds, the cause is generally pain, noise, thirst or needing the lavatory rather than anything deliberate. Complete Caring is registered for dementia care, so ask what training carers complete and how information is passed between visits. Ask what the service advises as the condition progresses, and how it responds if somebody starts going out at night.

Home Care at Complete Caring

The paperwork of a home care package is where most later problems start, which is why the terms deserve reading before anything is signed. Minimum visit length, how lateness and missed calls are handled, holiday and sickness cover, and the notice each side must give all belong in that first conversation. Complete Caring in Wymondham is registered for home care across Norfolk, with hourly rates in the East generally between £28 and £33. The Care Quality Commission rated the service good overall at its inspection in July 2019, which is now several years back, so ask what has changed since. An assessment in the person's own home remains the only sound basis for deciding visit length and timing.

Older Person Care at Complete Caring

Ask how long each visit really lasts rather than how long it is booked for, since travel time has a habit of eating into it. Within a proper call there is room for a wash, clean clothes, medication at the right hour, something to eat, and a little conversation. Complete Caring is registered for older person care, with hourly rates in the East commonly between £28 and £33. Ask how many different carers would come over a fortnight and whether the same few can be requested. Ask what the latest evening visit can be and what weekend cover looks like. Ask how the office finds out when somebody's needs change.

Mental Health at Complete Caring

Stability is built out of fairly unglamorous repetition: the same visit, the same time, the same face. Medication handled properly and a carer who notices early deterioration prevent a great deal, while being consulted rather than managed preserves dignity. Complete Caring is registered for mental health support, so ask about staff experience with particular conditions and what happens out of hours.

Visual and Hearing Impairment at Complete Caring

Sensory loss can make an unannounced carer frightening rather than helpful, which is why habits matter: knocking, saying who you are, facing the person. Lighting, contrast and clear labelling do the rest, provided aids are clean and working. Complete Caring is registered for visual and hearing impairment, so ask how staff are trained and how glasses and hearing aids are checked.

Younger Adults at Complete Caring

A plan written for a younger adult should expect life to carry on rather than wind down. Complete Caring is registered for adults under 65, so ask how visits fit around work, study or children and how stable the carer team would be. Ask whether support can cover getting out as well as tasks indoors.

Eating Disorders at Complete Caring

Where an eating disorder is involved, a meal is never only a meal, and support has to be structured without becoming a confrontation. Home care works alongside clinical treatment rather than replacing it, with carers following a plan specialists have set. Complete Caring is registered for eating disorder support, so ask which clinicians are involved and how carers are briefed and supervised.

Physical Disability at Complete Caring

The best test of a care plan is whether the person still chooses the order of their own morning. Equipment and training make that possible, from a level shower to a hoist with two carers who are confident using it. Complete Caring is registered to support adults with physical disabilities, so ask about moving and handling training and who arranges an occupational therapy assessment.

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