Voyage (DCA)
Voyage (DCA) is a home care agency in Dereham, Norfolk (NR19 1FD). It holds a CQC rating of Outstanding.
About Voyage (DCA)
Voyage Norfolk provides support to people in their own homes across Dereham and the surrounding county. We work with adults who have a learning disability, with autistic adults, with younger adults, with older people, with people living with physical disabilities or with loss of sight or hearing, and with people managing mental health conditions. Our most recent overall rating from the Care Quality Commission is outstanding. We mention it early because it is a fair reflection of the approach we take rather than a badge we chase. That approach rests on knowing people properly, supporting rather than directing, and sending the same familiar staff to the same people for long enough that the relationship becomes real. A great deal of our work is about enabling rather than caring in the traditional sense. The aim is a person getting to work or college, running their own home, managing their own money as far as they are able, and spending time with the people they choose. We do the parts that genuinely need doing for someone, and no more than that. Where health needs sit alongside those goals we look after them thoroughly, and we work with GPs, community teams and families as needed. Please get in touch if you would like to talk about support in Norfolk.
Care provided at Voyage (DCA)
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 February 2020
Read the full inspection report on the CQC website.
Common questions about Voyage (DCA)
Where is Voyage (DCA) located?
Voyage (DCA) is a home care agency based in Dereham, Norfolk (NR19 1FD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Voyage (DCA) provide?
Voyage (DCA) is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Voyage (DCA)'s CQC rating?
Voyage (DCA) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 14 February 2020. You can read the full CQC report from the link on this page.
Questions families ask about Voyage (DCA)
Can they support someone living with dementia at home?
No. Voyage (DCA) Norfolk does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Voyage (DCA) Norfolk covers roughly 10 miles from Dereham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Voyage (DCA) Norfolk has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Voyage (DCA) Norfolk. Actual fees depend on the room, the level of care and how it is funded.
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