Bluebell Support Services

Bluebell Support Services is a home care agency in Castle Rising, Norfolk (PE31 6AG). It holds a CQC rating of Good.

About Bluebell Support Services

Bluebell Support provides care and support to people in their own homes in Castle Rising and the surrounding parts of Norfolk. We work with older people, including many living with dementia, and with adults of any age who have a learning disability or autism, a mental health condition or a physical disability. We also support younger adults who want help to live more independently. This is a rural county and reaching people reliably takes proper planning, so we are careful about what we promise. We agree timings and we keep to them, because a visit that arrives when it said it would is worth a great deal more than an apology afterwards. Support starts with a conversation rather than a package. We ask what is genuinely difficult, what somebody still manages perfectly well and how they would like a visit to go. From there we agree the tasks, which might include help with washing and dressing, prompting and support with medication, meals and drinks, moving safely around the home, laundry, shopping and getting to appointments. For some people the most valuable part is simply that a familiar person comes, notices how they are and has time to talk. We aim to send the same small team to the same household, because trust takes a long while to build and no time at all to lose. Plans are reviewed honestly when circumstances change instead of being left to run on. We keep in contact with families, GPs, district nurses and social workers. If you are looking into support locally, please get in touch.

Care provided at Bluebell Support Services

Read the full inspection report on the CQC website.

Common questions about Bluebell Support Services

Where is Bluebell Support Services located?

Bluebell Support Services is a home care agency based in Castle Rising, Norfolk (PE31 6AG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Bluebell Support Services provide?

Bluebell Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Bluebell Support Services's CQC rating?

Bluebell Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 August 2017. You can read the full CQC report from the link on this page.

Does Bluebell Support Services provide dementia care?

Yes. Bluebell Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Bluebell Support Services

Can they support someone living with dementia at home?

Yes. Yes. Bluebell Support Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Bluebell Support Services covers roughly 10 miles from Castle Rising.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Bluebell Support Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Bluebell Support Services. Actual fees depend on the room, the level of care and how it is funded.

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