Royal Mencap Society - Domiciliary Care Agency

Royal Mencap Society - Domiciliary Care Agency is a home care agency in Thetford, Norfolk (IP24 2DL). It holds a CQC rating of Requires Improvement.

About Royal Mencap Society - Domiciliary Care Agency

We are the Norfolk domiciliary care agency run by the Royal Mencap Society, based in Thetford and supporting people in their own homes across the county. We work with adults with a learning disability, autistic adults, older people and younger adults. Our work is usually less about personal care tasks and more about making an ordinary life workable. Running a household. Cooking, shopping and managing money. Getting to college, work or activities. Keeping up with family and friends. Handling the appointments and paperwork that pile up. For a lot of the people we support, having somebody reliable who turns up and who knows them is what holds the week together. Support is planned around what each person wants to be able to do rather than around risk alone. Where somebody needs a great deal of help, we still look for the parts they can take on, because independence slips away quietly unless it is actively protected. We learn how each person communicates, including those who use little or no speech, and we adapt to them rather than the reverse. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather be upfront about that. We know the areas that were identified, work is under way, and we are happy to discuss any of it with anyone considering us. Please get in touch and ask us directly what has changed.

Care provided at Royal Mencap Society - Domiciliary Care Agency

Read the full inspection report on the CQC website.

Common questions about Royal Mencap Society - Domiciliary Care Agency

Where is Royal Mencap Society - Domiciliary Care Agency located?

Royal Mencap Society - Domiciliary Care Agency is a home care agency based in Thetford, Norfolk (IP24 2DL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Royal Mencap Society - Domiciliary Care Agency provide?

Royal Mencap Society - Domiciliary Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is Royal Mencap Society - Domiciliary Care Agency's CQC rating?

Royal Mencap Society - Domiciliary Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 August 2022. You can read the full CQC report from the link on this page.

Questions families ask about Royal Mencap Society - Domiciliary Care Agency

Can they support someone living with dementia at home?

No. Royal Mencap Society - Norfolk Domiciliary Care Agency does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Royal Mencap Society - Norfolk Domiciliary Care Agency covers roughly 10 miles from Thetford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Royal Mencap Society - Norfolk Domiciliary Care Agency has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Royal Mencap Society - Norfolk Domiciliary Care Agency. Actual fees depend on the room, the level of care and how it is funded.

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