Zera Healthcare
Zera Healthcare is a home care agency in Norwich, Norfolk (NR3 2AG).
About Zera Healthcare
We at Zera Healthcare are proud to offer compassionate home care across Norwich and the wider Norfolk area, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in the NR postcode area, our team is well positioned to reach families throughout Norwich and its surrounding communities. Because we deliver care where you already live, the environment stays familiar, from the favourite armchair by the window to the garden view enjoyed with a morning cup of tea. This continuity of surroundings can be especially meaningful for those living with memory difficulties or adjusting to new health needs, allowing routines, treasured belongings, and neighbourhood connections to remain part of everyday life. Our care is shaped around the individual, and we support adults with a wide range of needs. For older people, we offer thoughtful assistance with the rhythms of daily living, whether that means help with personal care in the morning, companionship during the afternoon, or reassurance at bedtime. Our dementia care is delivered with patience and understanding, focusing on gentle routines, clear communication, and the small moments that bring comfort and dignity. For adults with a learning disability or autism, we take time to understand preferences, sensory needs, and communication styles, working alongside families to build trust at a pace that feels right. We also support younger adults and those living with mental health conditions, physical disabilities, or visual and hearing impairments. In practice, this means care plans that reflect real lives, whether that involves supporting someone to attend appointments, maintain independence at home, manage medication safely, or simply enjoy a walk and a chat. Families often tell us that the greatest relief comes from knowing a familiar, respectful carer is there when needed, providing not only practical help but genuine human connection. As a newer presence on the CareCompass directory, Zera Healthcare is currently listed as Not Yet Rated by the Care Quality Commission. This means the CQC has not yet completed a full inspection and published an overall rating. We understand that families naturally look for reassurance when choosing care, and we welcome open conversations about our approach, our team, and the standards we hold ourselves to every day. We are committed to transparency and to demonstrating quality through the care we provide. If you are exploring home care options in Norwich for a loved one, or for yourself, we would be glad to hear from you. Choosing care is a deeply personal decision, and there is no pressure to decide quickly. Reach out when you are ready, and we will take the time to listen, answer your questions, and help you understand whether our support could be the right fit for your family.
Care provided at Zera Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Zera Healthcare
Where is Zera Healthcare located?
Zera Healthcare is a home care agency based in Norwich, Norfolk (NR3 2AG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Zera Healthcare provide?
Zera Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Zera Healthcare provide dementia care?
Yes. Zera Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Zera Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Zera Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Zera Healthcare Ltd covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Zera Healthcare Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Zera Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Norwich
Browse all home care in Norwich.