Trust Care Agency

Trust Care Agency is a home care agency in Norwich, Norfolk (NR1 1RB). It holds a CQC rating of Good.

About Trust Care Agency

Trust Care Agency provides care and support in people's own homes across Norwich and the surrounding part of Norfolk. We work with older adults, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities, and people managing mental health conditions. That is a wide remit and it only works if we start by listening. No two of these situations call for the same response, so we sit down with the person, find out what they want their days to look like and where help is genuinely needed, and build the visits from there. Norfolk is a scattered county and distances between calls are real, so we plan our rotas with that firmly in mind and would rather cover a smaller area properly than a wider one badly. The support might be personal care, medication, meals, shopping, getting out of the house, household tasks, or simply company for somebody who lives alone. Our most recent rating from the Care Quality Commission is good. Please contact us to talk about support.

Care provided at Trust Care Agency

Read the full inspection report on the CQC website.

Common questions about Trust Care Agency

Where is Trust Care Agency located?

Trust Care Agency is a home care agency based in Norwich, Norfolk (NR1 1RB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Trust Care Agency provide?

Trust Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Trust Care Agency's CQC rating?

Trust Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 April 2020. You can read the full CQC report from the link on this page.

Does Trust Care Agency provide dementia care?

Yes. Trust Care Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Trust Care Agency

Can they support someone living with dementia at home?

Yes. Yes. Trust Care Agency is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Trust Care Agency covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Trust Care Agency has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Trust Care Agency. Actual fees depend on the room, the level of care and how it is funded.

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