TCOU At Home

TCOU At Home is a home care agency in Norwich, Norfolk (NR7 0BW).

About TCOU At Home

We provide care at home across Norwich and the surrounding parts of Norfolk, helping people stay where they are most comfortable rather than move somewhere unfamiliar. Our visits are arranged around the person's own day, whether that means a short morning call to help with getting up, washing and breakfast, or a fuller pattern of support through the day and into the evening. We support older people, including those living with dementia, and we take a steady and unhurried approach to that work. A familiar carer who knows the order someone likes to do things in, and who notices when something is not quite right, makes a real difference. We also work with adults living with a physical disability and with people who have a visual or hearing impairment, which means paying close attention to how we communicate, how a room is arranged and how someone moves safely around their own home. Younger adults are part of our work too, and the conversation there is usually about keeping hold of independence, study, work and social life rather than simply managing tasks. Practical help is only part of it. Our carers will often be the main person someone sees that day, so we make room for conversation, a cup of tea and a bit of company alongside the personal care and the medication support. If you are looking into home care in Norwich for yourself or for someone in your family, please get in touch and we will talk honestly about what we can offer and how we would start.

Care provided at TCOU At Home

Read the full inspection report on the CQC website.

Common questions about TCOU At Home

Where is TCOU At Home located?

TCOU At Home is a home care agency based in Norwich, Norfolk (NR7 0BW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does TCOU At Home provide?

TCOU At Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does TCOU At Home provide dementia care?

Yes. TCOU At Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about TCOU At Home

Can they support someone living with dementia at home?

Yes. Yes. TCOU At Home Norwich is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. TCOU At Home Norwich covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

TCOU At Home Norwich has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from TCOU At Home Norwich. Actual fees depend on the room, the level of care and how it is funded.

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