South Carers

South Carers is a home care agency in Norwich, Norfolk (NR15 1HJ). It holds a CQC rating of Inadequate.

About South Carers

South Norfolk Carers provides care in people's own homes in Norwich and across the villages of south Norfolk. We support older people, younger adults, people living with dementia, people with physical disabilities and people living with sight or hearing loss. Working in a rural county shapes how we do things. Distances are longer here, neighbours are further away and public transport is thin, so the visits we make often carry more weight than they would in a city. We plan our rounds carefully so that calls happen when they are supposed to, and so that people are not left waiting and wondering. The support itself is tailored to the person. It may be help to get up, wash and dress in the morning, prompting or assistance with medication, preparing meals and making sure somebody is eating properly, help to move safely about the house, or support with shopping, laundry and the general running of a home. Some of our clients want us to take them out, to appointments or simply for a change of scene. We agree all of this with the person at the outset and put it in writing, and we revise it as things change. Our carers are trained for the needs they meet and know the people they visit well, because we keep the same faces going to the same homes wherever we can. Families are kept informed and we are easy to get hold of. If you are looking into care at home in Norfolk, please get in touch.

Care provided at South Carers

Read the full inspection report on the CQC website.

Common questions about South Carers

Where is South Carers located?

South Carers is a home care agency based in Norwich, Norfolk (NR15 1HJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does South Carers provide?

South Carers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is South Carers's CQC rating?

South Carers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 22 January 2025. You can read the full CQC report from the link on this page.

Does South Carers provide dementia care?

Yes. South Carers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about South Carers

Can they support someone living with dementia at home?

Yes. Yes. South Norfolk Carers Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. South Norfolk Carers Limited covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

South Norfolk Carers Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from South Norfolk Carers Limited. Actual fees depend on the room, the level of care and how it is funded.

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