Prevail Healthcare
Prevail Healthcare is a home care agency in Norwich, Norfolk (NR3 1JU). It holds a CQC rating of Good.
About Prevail Healthcare
At Prevail Healthcare, we provide home care to people living in Norwich and across Norfolk, supporting individuals to remain comfortable, independent and well in their own homes. Our team works with a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We understand that inviting someone into your home to provide support is a significant decision, and we do not take that trust lightly. From the very first conversation, we take time to understand what matters most to each person, whether that is maintaining a daily routine, staying connected to their community, or simply having a friendly and reliable face at the door. Care is planned around the individual, not the other way around. Our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, which reflects the effort our team puts in day to day to ensure people receive safe, respectful and consistent support. We are proud of that outcome, and we use feedback from inspections, from the people we support, and from their families, to keep improving the way we work. What sets us apart is the range of needs we are experienced in supporting. Whether someone needs a short visit to help with morning routines or more involved support throughout the day, we work flexibly to make sure the care fits the person rather than the other way around. We also work closely with families and other professionals involved in someone's care to make sure everyone is kept informed and that any changes in needs are responded to promptly. If you would like to find out more about how we can support you or someone you care about, we would be very happy to have that conversation.
Care provided at Prevail Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 March 2022
Read the full inspection report on the CQC website.
Common questions about Prevail Healthcare
Where is Prevail Healthcare located?
Prevail Healthcare is a home care agency based in Norwich, Norfolk (NR3 1JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Prevail Healthcare provide?
Prevail Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Prevail Healthcare's CQC rating?
Prevail Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 March 2022. You can read the full CQC report from the link on this page.
Does Prevail Healthcare provide dementia care?
Yes. Prevail Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Prevail Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Prevail Healthcare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Prevail Healthcare covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Prevail Healthcare has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Prevail Healthcare. Actual fees depend on the room, the level of care and how it is funded.
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