Next Steps Healthcare Domiciliary Care ()
Next Steps Healthcare Domiciliary Care () is a home care agency in Norwich, Norfolk (NR14 7GR).
About Next Steps Healthcare Domiciliary Care ()
We at Next Steps Healthcare Domiciliary Care (Norfolk) are proud to offer compassionate home care to individuals and families across Norwich and the wider Norfolk area. As a dedicated domiciliary care agency, we bring professional support directly into the comfort and familiarity of your own home, allowing you or your loved one to remain where memories, routines, and independence live. Operating from within the NR postcode area, our team is well placed to reach households throughout Norwich and its surrounding communities. Because our care is delivered in your own home, the environment is one you already know and love, whether that is a family house filled with treasured belongings, a bungalow with a favourite garden view, or a flat in the heart of the city. Our role is to support you within that space, helping to keep it safe, comfortable, and truly yours. The care we provide reflects the diverse needs of the people we support. We specialise in older person care, offering gentle assistance with daily living, personal care, and companionship for those who wish to age gracefully at home. For families navigating a diagnosis of dementia, we provide patient, understanding support that focuses on dignity, routine, and reassurance, easing the worry that so often comes with cognitive change. Our team is also experienced in supporting adults with learning disabilities and autism, tailoring our approach to each person's communication style, preferences, and goals. We understand that mental health needs can shape every part of daily life, and our carers work sensitively to build trust, encourage wellbeing, and offer consistent, non judgemental support. For those living with a physical disability or with visual or hearing impairment, we adapt our care to promote independence wherever possible, whilst offering practical help with tasks that have become difficult. We also welcome younger adults into our care, recognising that meaningful support is about enabling active, fulfilling lives at every age. In practice, this means our carers may help with morning routines, medication prompts, meal preparation, mobility, social outings, or simply a friendly chat over a cup of tea. For families, it means peace of mind knowing that a professional team is helping their loved one to live safely and well, whilst keeping loved ones informed and involved every step of the way. Next Steps Healthcare Domiciliary Care (Norfolk) is currently awaiting its first Care Quality Commission inspection and therefore does not yet hold a published CQC rating. As a newer registered provider, we are committed to meeting the high standards expected by the CQC from day one, and we welcome open conversations with families about our approach, our team, and how we work. We believe transparency is the foundation of trust, and we are happy to answer any questions you may have as you consider your options. Choosing home care is a deeply personal decision, and we understand the weight that comes with it. If you are exploring support for yourself or someone dear to you in Norwich or the wider Norfolk area, we would be honoured to talk with you. Please get in touch to learn more about how we can help your loved one continue to live safely, comfortably, and with dignity in the place they call home.
Care provided at Next Steps Healthcare Domiciliary Care ()
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Next Steps Healthcare Domiciliary Care ()
Where is Next Steps Healthcare Domiciliary Care () located?
Next Steps Healthcare Domiciliary Care () is a home care agency based in Norwich, Norfolk (NR14 7GR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Next Steps Healthcare Domiciliary Care () provide?
Next Steps Healthcare Domiciliary Care () is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Next Steps Healthcare Domiciliary Care () provide dementia care?
Yes. Next Steps Healthcare Domiciliary Care () supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Next Steps Healthcare Domiciliary Care ()
Can they support someone living with dementia at home?
Yes. Yes. Next Steps Healthcare Domiciliary Care (Norfolk) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Next Steps Healthcare Domiciliary Care (Norfolk) covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Next Steps Healthcare Domiciliary Care (Norfolk) has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Next Steps Healthcare Domiciliary Care (Norfolk). Actual fees depend on the room, the level of care and how it is funded.
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