NCC First Support - Northern
NCC First Support - Northern is a home care agency in Norwich, Norfolk (NR11 6LZ). It holds a CQC rating of Good.
About NCC First Support - Northern
We at NCC First Support Northern are proud to offer trusted home care across Norwich and the wider Norfolk area, supporting people to live well and safely in the place they know best: their own home. Based in the NR postcode area, our team reaches into communities throughout Norwich and the surrounding villages, bringing familiar, dependable support to households across the region. Because our care is delivered in the comfort of your own home, there is no need to leave behind the garden you have tended, the neighbours you have known for years, or the routines that bring you comfort. Instead, we come to you, fitting gently around the rhythms of your daily life. Our specialisms include older person care, home care, support for physical disabilities, and care for younger adults. In practice, this means we tailor every visit to the individual in front of us. For an older person, that might involve help with morning routines, medication prompts, or a companionable cup of tea. For a younger adult or someone living with a physical disability, it might mean enabling independence through personal care, mobility support, or assistance with the practical tasks that make everyday life flow more smoothly. Whatever the need, our aim is the same: to preserve dignity, encourage choice, and offer families the peace of mind that comes from knowing a warm, capable team is by their loved one's side. We understand that inviting a care provider into your home is a significant step, and one that families rarely take lightly. That is why we place such importance on continuity, clear communication, and genuine relationships between our carers, the people we support, and their loved ones. Whether care is needed for a short period of recovery or as a longer term arrangement, we work closely with each family to make sure the plan reflects real preferences, not just paperwork. Following our most recent Care Quality Commission inspection in December 2022, we were rated Good overall, with Good ratings across the Safe, Effective, Caring, and Responsive domains. Our Well led rating was noted as Requires Improvement, and we take that feedback seriously. It has shaped our ongoing commitment to strengthening leadership, listening carefully to those we support, and continuously improving how we run our team so that the quality of care our residents and families experience day to day remains consistently high. If you are exploring home care options for yourself or someone you love in Norwich or across Norfolk, we would be delighted to hear from you. Choosing care is a deeply personal decision, and there is no question too small. Please do get in touch to have a warm, honest conversation about what your family needs, and how we might help make each day a little easier, safer, and brighter.
Care provided at NCC First Support - Northern
- Older person care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 December 2022
Read the full inspection report on the CQC website.
Common questions about NCC First Support - Northern
Where is NCC First Support - Northern located?
NCC First Support - Northern is a home care agency based in Norwich, Norfolk (NR11 6LZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does NCC First Support - Northern provide?
NCC First Support - Northern is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is NCC First Support - Northern's CQC rating?
NCC First Support - Northern is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 December 2022. You can read the full CQC report from the link on this page.
Questions families ask about NCC First Support - Northern
Can they support someone living with dementia at home?
No. NCC First Support - Northern does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. NCC First Support - Northern covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
NCC First Support - Northern has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from NCC First Support - Northern. Actual fees depend on the room, the level of care and how it is funded.
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