NCC First Support – Children Specialist Intervention Team

NCC First Support – Children Specialist Intervention Team is a home care agency in Norwich, Norfolk (NR7 8PU).

About NCC First Support – Children Specialist Intervention Team

We are a specialist team supporting children and young people with a physical disability at home in Norwich and across Norfolk. Our work sits alongside families rather than above them, because parents know their own child better than any professional does and the support only works if it fits the household it is going into. What we provide depends entirely on the child and the family. It might be practical help with personal care and daily routines, support with equipment and moving and handling, or help at the parts of the day that are hardest, which is often mornings, bedtimes and the gaps around school. For many families the greatest value is simply a reliable pair of hands at a predictable time, so that the rest of family life has room to happen. We take time to understand how a child communicates, which is frequently not through speech, and we are led by what they show us as well as by what parents tell us. We work closely with schools, therapists, community nursing and social work colleagues, because support for a child with complex needs falls apart when nobody is joining it up. We are registered with the Care Quality Commission and we are glad to be asked about our training, our staffing and how we handle concerns. If your family would like to talk about support at home, please get in touch and we will explain honestly what we can offer.

Care provided at NCC First Support – Children Specialist Intervention Team

Read the full inspection report on the CQC website.

Common questions about NCC First Support – Children Specialist Intervention Team

Where is NCC First Support – Children Specialist Intervention Team located?

NCC First Support – Children Specialist Intervention Team is a home care agency based in Norwich, Norfolk (NR7 8PU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does NCC First Support – Children Specialist Intervention Team provide?

NCC First Support – Children Specialist Intervention Team is registered to provide care in people’s own homes, with support that includes Physical disability support. The full list of services is shown on this page.

Questions families ask about NCC First Support – Children Specialist Intervention Team

Can they support someone living with dementia at home?

No. NCC First Support – Children Specialist Intervention Team does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. NCC First Support – Children Specialist Intervention Team covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

NCC First Support – Children Specialist Intervention Team has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from NCC First Support – Children Specialist Intervention Team. Actual fees depend on the room, the level of care and how it is funded.

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